[Translation from Japanese to English ] I understand that you are having a hard time as your farther passed away at t...

This requests contains 463 characters and is related to the following tags: "E-commerce" . It has been translated 4 times by the following translators : ( setsuko-atarashi , shimauma , shisame , meatlover0604 , steveforest , angelah , billy193 ) and was completed in 0 hours 10 minutes .

Requested by kaorak at 26 Mar 2019 at 17:18 2297 views
Time left: Finished

昨年末に父上が亡くなって、貴方が大変だということは理解しています。しかし、この件に関して、貴方がどうしたいのか、私には分かりません。
私はトラッキングナンバー付きの安全な方法でLP を発送しました。添付したインボイスには、内容物が「返送品」であること、そして「非商用」であることを明記しました。問題は私の発送方法ではなく、ブラジルの税関にあるのではないですか? 貴方は税関に対して、もっと早い段階で、課税されたことに対するクレームを申し立てるべきでした。

shimauma
Rating 53
Translation / English
- Posted at 26 Mar 2019 at 17:31
I understand that you are having a hard time as your farther passed away at the end of last year.
Nevertheless, I don't know what you would like to do about this matter.
I shipped the LP in a safe way with a tracking number.
I clearly wrote in the attached invoice that the item inside was for "Return" and "non-commercial".
The problem does not have to do with how I shipped it, but with the Brazilian customs, I guess.
You should have given a complaint to the customs about the taxation earlier.
kaorak likes this translation
setsuko-atarashi
Rating 50
Translation / English
- Posted at 26 Mar 2019 at 17:24
At the end of last year, my father passed away, and so I understand how difficult for you. However, as for this matter, I do not understand what you would like to do.
I have shipped LP with a safety way with a tracking number. In the attached invoice, I wrote the content was "for return" and "not for business". The problem is not for my way of shipping, isn's there on the Brazil's customs side? You should have claimed the customs about taxing on earlier stage.
kaorak likes this translation
meatlover0604
Rating 50
Translation / English
- Posted at 26 Mar 2019 at 17:34
I understand that you lost your father at the end of the last year and are in a tough situation.
However, I don't understand what you want to do with this matter.
I sent the LP in a safe way with a tracking number. Also, I clearly wrote on the invoice attached to it that the content is a "returned purchase" and is a "non-commercial item."
I think the problem is not with they way I sent it but with the customs of Brazil.
You should have made a complaint to the customs earlier about the imposition of the tax.
kaorak likes this translation
shisame
Rating 50
Translation / English
- Posted at 26 Mar 2019 at 17:39
I understand that you are having a difficult time after your father passed away around the end of last year. However I don't know how you would like to do with this situation.
I sent the LP to you in a secure way with a tracking number. I clearly wrote in the invoice attached that the content was a "return item" and "for non-commercial use" . I assume the problem is related to Brazil's Customs, not my shipping method. You should have turned in the complain about the taxation on the item sooner.
steveforest
Rating 52
Translation / English
- Posted at 26 Mar 2019 at 17:32
I understand your father passed away and it must have been tough indeed. But for this issue, I don't know what to do.
I shipped the LP in safe way with tracking number. On the attached invoice,I filled out the containing is returned item and not for sale. The thing is that not for the method of shipping , for custom in Brazil ? You had to claim to the custom in Brazil at early stage for this dutiable situation.
billy193
Rating 44
Translation / English
- Posted at 26 Mar 2019 at 17:29
I understand you are going through a hard time since your father passed away at the end of last year. But I should tell you that I don't know what you want to do.
I sent you a LP with a tracking number so it will be safe enough. The invoice I sent together shows that the content is a 'Return goods', and also it is 'Not for sale'. Isn't the problem is at the Brazilian customs and not with my shipping way? You should have claimed the Brazilian customs more earlier about the taxation.
angelah
Rating 50
Translation / English
- Posted at 26 Mar 2019 at 17:32
I am sorry that your father had passed at the end of last year and I understand how hard it could be.
However, I am not sure about what you might want to do with this matter.
I shipped the LP in a secure way with a tracking number and the invoice attached specifies that the content is a "return product" and "non-commercial".
I think the problem is not on my part but on Brazilian customs, and maybe you should have complained to the customs earlier for being charged.

もし、私が調査を依頼した段階で、貴方が税関に問い合わせをしていたら、荷物は日本に差し戻しとならなかったかもしれません。差し戻しとなった荷物の返送料がいくらなのか分かりませんが、それを私が負担するのはフェアではありません。
私はこの問題をエスカレートさせることを望みません。貴方が PayPal で £58 のリファンドを発行してくれれば解決します。貴方は LP を受け取ることはできませんが、それが私のものになるわけでもありません。それ以外に方法があるなら、聞かせてください。

setsuko-atarashi
Rating 50
Translation / English
- Posted at 26 Mar 2019 at 17:28
If when I applied for investigation, if you had asked the customs, the package might not have been returned to Japan. Although I do not know how much was the shipping cost for the return, it is not fair for me to pay it.
I do not wish this issue to escalate more. If you issue me a refund of £58 via PayPal, the issue will be solved. Although you cannot have the LP, it will not be mine. If there is some other ways except that, please tell me.
steveforest
Rating 52
Translation / English
- Posted at 26 Mar 2019 at 17:27
When I asked for the investigation , you were asking for custom, the item may not return to Japan . As I don't know how much is the shipping charge for this returning but it is not fair if I pay this charge.
I don't want to escalate this issue so much. It will be solved if you would issue refund for 58 pounds thru PayPal .
Although you cannot get LP, it is not becoming mine at last.Please let me know other solution.

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