[Translation from Japanese to English ] I understand that you are having a hard time as your farther passed away at t...

This requests contains 463 characters and is related to the following tags: "E-commerce" . It has been translated 4 times by the following translators : ( setsuko-atarashi , shimauma , shisame , meatlover0604 , steveforest , angelah , billy193 ) and was completed in 0 hours 10 minutes .

Requested by kaorak at 26 Mar 2019 at 17:18 2325 views
Time left: Finished

昨年末に父上が亡くなって、貴方が大変だということは理解しています。しかし、この件に関して、貴方がどうしたいのか、私には分かりません。
私はトラッキングナンバー付きの安全な方法でLP を発送しました。添付したインボイスには、内容物が「返送品」であること、そして「非商用」であることを明記しました。問題は私の発送方法ではなく、ブラジルの税関にあるのではないですか? 貴方は税関に対して、もっと早い段階で、課税されたことに対するクレームを申し立てるべきでした。

I understand that you are having a hard time as your farther passed away at the end of last year.
Nevertheless, I don't know what you would like to do about this matter.
I shipped the LP in a safe way with a tracking number.
I clearly wrote in the attached invoice that the item inside was for "Return" and "non-commercial".
The problem does not have to do with how I shipped it, but with the Brazilian customs, I guess.
You should have given a complaint to the customs about the taxation earlier.

もし、私が調査を依頼した段階で、貴方が税関に問い合わせをしていたら、荷物は日本に差し戻しとならなかったかもしれません。差し戻しとなった荷物の返送料がいくらなのか分かりませんが、それを私が負担するのはフェアではありません。
私はこの問題をエスカレートさせることを望みません。貴方が PayPal で £58 のリファンドを発行してくれれば解決します。貴方は LP を受け取ることはできませんが、それが私のものになるわけでもありません。それ以外に方法があるなら、聞かせてください。

When I asked for the investigation , you were asking for custom, the item may not return to Japan . As I don't know how much is the shipping charge for this returning but it is not fair if I pay this charge.
I don't want to escalate this issue so much. It will be solved if you would issue refund for 58 pounds thru PayPal .
Although you cannot get LP, it is not becoming mine at last.Please let me know other solution.

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