〇〇様、
こんにちは。この度はお買い物ありがとうございました。
あなたのお荷物は、イギリス国内へ到着していますが関税がかかるために8月13日から郵便局へ保管されている状態のようです。
イギリス国内ではRoyal Mailの管理になります。以下のサイトで詳細をご確認ください。
※Tracking your item に追跡番号を入力してください
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保管期限が過ぎますと、お荷物は返送されてしまいます。
関税のお支払いについては以下のリンクにヘルプがあります。
対応をお願いします。
Translation / English
- Posted at 16 Aug 2018 at 08:09
Dear Mr. 〇〇,
Hello.
Thank you very much for your purchase.
Your order has arrived in the UK, but it seems that it has been kept at a post office since August 13 as you haven't paid customs duty.
In the UK, Royal Mail is taking care of it.
Please see the following website for details.
*Please enter a tracking number in the "Tracking your item".
-----
After a storage period, your order will be returned.
For customs duty payment, please see the following link for "Help".
Please take care of it at your side.
manasan likes this translation
Hello.
Thank you very much for your purchase.
Your order has arrived in the UK, but it seems that it has been kept at a post office since August 13 as you haven't paid customs duty.
In the UK, Royal Mail is taking care of it.
Please see the following website for details.
*Please enter a tracking number in the "Tracking your item".
-----
After a storage period, your order will be returned.
For customs duty payment, please see the following link for "Help".
Please take care of it at your side.
Translation / English
- Posted at 16 Aug 2018 at 07:59
Dear ◯◯,
Hello. Thank you for your purchase.
Although your package has arrived in England, because of the customs, it has been kept at a post office.
In the UK, it is kept under Royal Mail. Please check the following site.
* Please input your tracking number.
..........................
If the holding time is over, the item will be sent back.
There is help about payment for the customs as follows.
Thank you for your correspondence.
manasan likes this translation
Hello. Thank you for your purchase.
Although your package has arrived in England, because of the customs, it has been kept at a post office.
In the UK, it is kept under Royal Mail. Please check the following site.
* Please input your tracking number.
..........................
If the holding time is over, the item will be sent back.
There is help about payment for the customs as follows.
Thank you for your correspondence.
Translation / English
- Posted at 16 Aug 2018 at 08:04
Dear xx
Hello. Thank you for purchasing this time.
Your item has arrived in UK. But as it requires payment of customs duties, it has been stored in post office.
As it is under the control of Royal Mail in UK, please check the details on the website below,
Would you input tracking number in tracking your item?
After the storing period expires, the item will be returned.
Regarding payment of the customs duties, you will find help in the link below.
Thank you for working on it.
manasan likes this translation
Hello. Thank you for purchasing this time.
Your item has arrived in UK. But as it requires payment of customs duties, it has been stored in post office.
As it is under the control of Royal Mail in UK, please check the details on the website below,
Would you input tracking number in tracking your item?
After the storing period expires, the item will be returned.
Regarding payment of the customs duties, you will find help in the link below.
Thank you for working on it.