クレジットカードで決済をしようとしたのですが、
下記のエラーメッセージが出て決済できませんでした。
xxx
注文番号はxxxです。
使用したクレジットカード会社に問い合わせたところ、
クレジットカードに問題は無く、使用許可の通信をした履歴が残っていたとのことでした。
受信側(貴社側)の決済システムに問題があるとクレジットカード会社は言っています。
日本のクレジットカードは使えないのでしょうか？
対策方法を調べていただくことは可能ですか？
Rating
53
Translation / English
- Posted at 17 Apr 2018 at 00:11
I tried to pay by credit card but got the following error message.
XXX
The order number is XXX.
I asked the credit card company about it and they said there were no problem with the credit card and there was a outgoing message history that had permitted the usage.
What they are insisting is that there is a problem with the payment system at the recipient side (your side).
I am wondering if you don't accept a Japanese credit card.
Would it be possible to look into any measure?
ryosuke827 likes this translation
XXX
The order number is XXX.
I asked the credit card company about it and they said there were no problem with the credit card and there was a outgoing message history that had permitted the usage.
What they are insisting is that there is a problem with the payment system at the recipient side (your side).
I am wondering if you don't accept a Japanese credit card.
Would it be possible to look into any measure?
Rating
50
Translation / English
- Posted at 17 Apr 2018 at 00:04
As I tried to settle the payment with a credit card, I failed because of the following error message:
xxx
The order number is xxx.
As I confirmed the issuing company of my credit card, I was told that the card itself does not have and there was a communication history for the usage approval. It says the payment system at the receiving end (you) has an issue.
Is a Japanese credit card unavailable to use?
Is it possible for you to investigate the measure?
xxx
The order number is xxx.
As I confirmed the issuing company of my credit card, I was told that the card itself does not have and there was a communication history for the usage approval. It says the payment system at the receiving end (you) has an issue.
Is a Japanese credit card unavailable to use?
Is it possible for you to investigate the measure?
Rating
52
Translation / English
- Posted at 17 Apr 2018 at 00:17
I tried to pay by credit card but the error message below was shown and couldn’t do it.
xxx
The order number is xxx.
I called my credit company and they said it was not an error with the card and there was a record of asking permission to use the card.
The credit company says it must be the error of your company’s payment system.
Can Japanese card be used?
Is it possible for you to look for the solution?
xxx
The order number is xxx.
I called my credit company and they said it was not an error with the card and there was a record of asking permission to use the card.
The credit company says it must be the error of your company’s payment system.
Can Japanese card be used?
Is it possible for you to look for the solution?
