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[Translation from Japanese to English ] I tried to pay by credit card but got the following error message. XXX ...

Original Texts
クレジットカードで決済をしようとしたのですが、
下記のエラーメッセージが出て決済できませんでした。
xxx

注文番号はxxxです。

使用したクレジットカード会社に問い合わせたところ、
クレジットカードに問題は無く、使用許可の通信をした履歴が残っていたとのことでした。
受信側(貴社側)の決済システムに問題があるとクレジットカード会社は言っています。

日本のクレジットカードは使えないのでしょうか？
対策方法を調べていただくことは可能ですか？
shimauma
Translated by shimauma
I tried to pay by credit card but got the following error message.

XXX

The order number is XXX.

I asked the credit card company about it and they said there were no problem with the credit card and there was a outgoing message history that had permitted the usage.
What they are insisting is that there is a problem with the payment system at the recipient side (your side).

I am wondering if you don't accept a Japanese credit card.
Would it be possible to look into any measure?






Result of Translation in Conyac

Number of Characters of Requests:
212letters
Translation Language
Japanese → English
Translation Fee
$19.08
Translation Time
11 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

If it is your manufacturing company's mistake, please report its truth. However, you are responsible for refund. As there are 4 product images in the image sent by attached mail, please see it by making it up. Products opened are 4. There is a doubt for fraud in 4 products. Please issue up refund as we will send the 4 product all to your address. We wonder why you had finished returning ...
Japanese → English
When the rate of defective product is high, Amazon requests such report. I have long been importing products from China and this is my first time that I am banned to list them due to the rate. This time, the report about the defect below is requested. It was used with fuelwood stove. It displays over 700 degree even when the fuelwood is not burning very much. It is quite not accurate to...
Japanese → English
I can't draw the production drawing of the whole chamber by only the drawing sheet that you gave me since I can find only the size of the chamber. Please send me PLAN drawing that shows the size of wall, pore, etc., same as the previous time. I can't start to create without PLAN drawing, so please make sure to send me it by June 7.
Japanese → English
What I was impressed with for the first time was you spoke to me slowly and politely as I could understand despite being non-native in English. I was pleased with this warm thoughtfulness so much. To work as a moderator and importantly to make the community, I would like to follow you as a role model because you always take care of people. I always thank you because you have worked hard...
Japanese → English

shimauma's Public Translations

おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English
It's been a while. How are you?
I'm doing fine.
I would like to receive a quotation for a doll.
(If the price is acceptable, I will order from the URL of order form that you told me before.)

I would like a doll that exactly looks like Barnabe which you made for me before.
You emailed me a picture of the finished doll on February 7, 2018 at 10:52.
I would say that the picture is a kind of dark (the doll looks darker.)
I will send you a picture that I took.




Japanese → English