ブルーレイプレーヤーを使用して3日目に故障しました。
ブルーレイプレーヤーでブルーレイを再生中に突然画面がフリーズしました。
また、リモコンにも反応しなくなりました。
仕方なくアダプターを外して電源を切りました。
その後から、ブルーレイプレーヤーの電源が入らず、再生中だったブルーレイが取り出せないままの状態です。
ブルーレイプレーヤーからブルーレイを取り出して、修理もしくは交換していただけないでしょうか。
宜しくお願い致します。
Translation / English
- Posted at 29 Mar 2018 at 11:18
A blue-ray player which I had started to use three days before broke.
The screen suddenly froze when I played blue-ray using the blue-ray player.
It also didn't react to its remote.
I couldn't do nothing, so I took the adapter out and turned off power.
After that, the blue-ray player didn't plug in and I cannot take the blue-ray being played out.
Could you take the blue-ray out from the player and repair it or change it?
Thank you for your cooperation.
The screen suddenly froze when I played blue-ray using the blue-ray player.
It also didn't react to its remote.
I couldn't do nothing, so I took the adapter out and turned off power.
After that, the blue-ray player didn't plug in and I cannot take the blue-ray being played out.
Could you take the blue-ray out from the player and repair it or change it?
Thank you for your cooperation.
Translation / English
- Posted at 29 Mar 2018 at 11:18
Playing the Blue-ray player, on the third day, it has broken.
While playing back Blue-ray with the Blue-ray player, it suddenly froze.
Also, its remote controller has stopped working too.
As I could do nothing to recover, I pulled off the power.
Then, the Blue-ray player could not have power and the Blue-ray which was on the way to play back could not be pulled off.
Could you pull back the Blue-ray from the Blue-ray player and repair it or replace it?
Thank you.
While playing back Blue-ray with the Blue-ray player, it suddenly froze.
Also, its remote controller has stopped working too.
As I could do nothing to recover, I pulled off the power.
Then, the Blue-ray player could not have power and the Blue-ray which was on the way to play back could not be pulled off.
Could you pull back the Blue-ray from the Blue-ray player and repair it or replace it?
Thank you.
Translation / English
- Posted at 29 Mar 2018 at 11:16
After using the blue ray player for three days, it got broken.
The screen froze all of the sudden while playing a blue ray with the blue ray player.
The remote controller stopped reacting, too.
So I had no choice but removing the adapter and turned off the power.
But since then the blue ray player does not get turned on, so the blue ray that was playing is still stuck in it.
Could you please remove the blue ray from the blue ray player and fix/replace it?
Thank you,
The screen froze all of the sudden while playing a blue ray with the blue ray player.
The remote controller stopped reacting, too.
So I had no choice but removing the adapter and turned off the power.
But since then the blue ray player does not get turned on, so the blue ray that was playing is still stuck in it.
Could you please remove the blue ray from the blue ray player and fix/replace it?
Thank you,
Translation / English
- Posted at 29 Mar 2018 at 11:20
Blue ray player broke down on the third day of use.
The screen suddenly froze upon playing a blue ray disc.
Player will also not response to remote controller.
There was no choice but to take off the adapter and turn the power down.
Thereafter, power of the player will not turn on and disc can not be removed.
Can the blue ray disc be taken from the player and be repaired or changed?
We look forward to your response.
The screen suddenly froze upon playing a blue ray disc.
Player will also not response to remote controller.
There was no choice but to take off the adapter and turn the power down.
Thereafter, power of the player will not turn on and disc can not be removed.
Can the blue ray disc be taken from the player and be repaired or changed?
We look forward to your response.