私が注文した商品が発送されたとトラッキングナンバーまで届きましたが、その後に、キャンセルされましたのメールが来ました。なぜでしょうか。今、この注文はどのような状態になっていますか。
質問
①注文はキャンセルに成った場合、返金はいつになりますか？クレジットカードではすでに決済されています。
②この注文はなぜキャンセルになりましたか？
③注文を再チャレンジは可能ですか？
トラッキングナンバーは以下の通りです。
Rating
52
Translation / English
- Posted at 07 Mar 2018 at 16:29
I have received a tracking number for the delivery of my ordered product but later have received an email of cancelation. Please explain why this happened. What is the current situation of this matter now?
Questions.
1. If my order has been canceled, when can I have my money returned? The payment has been already deducted from my credit card.
2. Why my order was canceled?
3. Can I order one more time?
My tracking number is as below.
Questions.
1. If my order has been canceled, when can I have my money returned? The payment has been already deducted from my credit card.
2. Why my order was canceled?
3. Can I order one more time?
My tracking number is as below.
Rating
44
Translation / English
- Posted at 07 Mar 2018 at 16:29
I received the message that the item which I ordered was shipped with the tracking number, but I also received an e-mail saying that the order was canceled. Can you tell me why? Can you please let me know the current status?
Questions
(1) If the order has been canceled, when are you going to issue a refund? The settlement has been done with my credit card.
(2) Why was this order canceled?
(3) Can I place the same order again?
The tracking number is as follows.
Questions
(1) If the order has been canceled, when are you going to issue a refund? The settlement has been done with my credit card.
(2) Why was this order canceled?
(3) Can I place the same order again?
The tracking number is as follows.
Rating
52
Translation / English
- Posted at 07 Mar 2018 at 16:32
I received a tracking number and a notice that my order has been processed and shipped, but it has got cancelled afterward. Why was it? What is the status of my order?
Questions
1. In case of cancellation, when would I get refund? Money was already deducted from my credit card.
2. What was the reason of the cancellation?
3. Is it possible to make a same order?
Here is my tracking number as below.
Questions
1. In case of cancellation, when would I get refund? Money was already deducted from my credit card.
2. What was the reason of the cancellation?
3. Is it possible to make a same order?
Here is my tracking number as below.
Rating
50
Translation / English
- Posted at 07 Mar 2018 at 16:32
I have received the tracking number of my order when you shipped it. However, I got cancel notification by email after that. Could you explain what’s happened to my order?
Can you update the current status of my order?
I have three questions:
1) In case that my order has canceled, when I will receive the refund. My payment has already been settled.
2) Why has my order been canceled?
3) Is it possible to order it again?
The following is the tracking number that I have received:
Can you update the current status of my order?
I have three questions:
1) In case that my order has canceled, when I will receive the refund. My payment has already been settled.
2) Why has my order been canceled?
3) Is it possible to order it again?
The following is the tracking number that I have received:
