[日本語から英語への翻訳依頼] せっかく楽しみにお待ちいただいていたのに到着していないようで申し訳ありません。 もしお待ちいただけるのであれば新たに同じitemをお送りいたします。ご連絡...

Original text

せっかく楽しみにお待ちいただいていたのに到着していないようで申し訳ありません。
もしお待ちいただけるのであれば新たに同じitemをお送りいたします。ご連絡をお待ちしています。
すでにお送りしたitemの調査はこちらでいたします。

翻訳 / 英語

I apologize for the item you are looking forward to receiving does not seem to be delivered yet.
If you still can wait, I can send the same item to you.
Please let me know.
I will track the item that was already sent.

翻訳 / 英語

I am sorry that the item seems still not delivered while you are looking forward to it.
If you could wait, I would send the same item newly. I will wait for your reply.
Regarding the item dispatched, I will make pursuit of it.

翻訳 / 英語

I am sorry that the item has not reached you yet although you have been looking forward to having it and waiting for long.
If you could wait for a little longer, we will send the same item again.
We are waiting for your reply.
As for the item which we have already sent to you, we will surely check its problem by our side.

翻訳 / 英語

I'm sorry it has not arrived while you are looking forward to it.
If you can wait, I will send same item again. I'll be waiting for your reply.
I will investigate on the item I already sent at my side.

翻訳 / 英語

I am sorry for it has not arrived it though you have been looking forward to it.
If you keep on waiting for it, we would like to ship a new same item. Please let me know.
I will check bout the item from my side.