せっかく楽しみにお待ちいただいていたのに到着していないようで申し訳ありません。
もしお待ちいただけるのであれば新たに同じitemをお送りいたします。ご連絡をお待ちしています。
すでにお送りしたitemの調査はこちらでいたします。
翻訳 / 英語
- 2017/07/16 10:19:12に投稿されました
I am sorry that the item has not reached you yet although you have been looking forward to having it and waiting for long.
If you could wait for a little longer, we will send the same item again.
We are waiting for your reply.
As for the item which we have already sent to you, we will surely check its problem by our side.
If you could wait for a little longer, we will send the same item again.
We are waiting for your reply.
As for the item which we have already sent to you, we will surely check its problem by our side.