[Translation from Japanese to English ] I am very sorry about this matter. First, I will give you a refund for the c...

Original text

それは大変申し訳ありません。
まず、かかった関税代は返金します。
そして、商品は返送して頂けますか？
返送代もこちらで負担します。
商品は探してみますので少しお時間頂けませんか？
この度は誠に申し訳ございません。

この度は大変申し訳ありません。
こちらでどのように対応したらよろしいですか？

Translation / English

I am very sorry about this matter.
First, I will give you a refund for the customs.
And could you return the product to me?
I will pay a return shipping fee.
Would you give me some time so that I can look for a product?
Again I apologize for the inconvenience.

I apologize for the inconvenience this time.
How do you want me to deal with this matter?

Translation / English

I apologize for this.
First, I will issue you the refund for the customs fee.
And, could you return the product?
I will pay for the return fee.
As I will search for the item, will you give me a little longer time?
I am sorry for this inconvenience.

I apologize the current inconvenience.
How would you like us to proceed with this case?

Translation / English

I'm really sorry about it.
Firstly, I will refund the amount you paid as tax.
Also, will you return the item?
I will bear the return shipping cost.
I will look for the item, so will you give me little time?
I'm very sorry for the inconvenience caused this time.

I'm very sorry for the inconvenience caused this time.
How should I handle this matter?