[Translation from Japanese to English ] Thank you for your inquiry. The item by size medium and large that you purch...

Original text

お問合せありがとうございます。

恐らくお客様が購入されたM/Lサイズは、アマゾンのイギリスの倉庫に預けている分ですね。
ヨーロッパにはXLサイズの在庫を置いてませんので、アメリカのアマゾン経由で購入していただくことはできますか？

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※アマゾンアメリカで購入いただいた場合、製品は日本から発送となります。
製品の代金と送料とは別に国別の輸入関税が必要となりますのでご了承の上お求めください。
発送は日本郵便で行います。ドイツ国内に入ったらドイツポストDHLが業務を引き継ぎます。

Translation / English

Thank you for your inquiry.
The item by size medium and large that you purchased probably is the one kept in Amazon warehouse in UK. As there is no inventory of extra large in Europe, may I ask you to purchase via Amazon USA?

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*If you purchase it from Amazon USA, it will be sent from Japan.
You need to pay for customs duties of import in addition to price of the item and shipping charge.
We appreciate that you purchase it upon understanding it.
I will send it by Japan Post. After it is sent to Germany, it is taken over by German Post DHL.

Translation / English

Thank you for your inquiry.

Probably, the items of M/L that you have purchased are stocked in Amazon warehouse in UK.
Would it be possible for you to buy one via Amazon in USA, as there is no stock of size XL in Europe.

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*In case you purchase the item via Amazon USA, the item is dispatched from Japan.

Please understand in advance and buy that you will need an import tariff depending on the country apart from the price of the item and shipping.

Japan Post will dispatch your item. Once it enters Germany, DHL of German Post will undertake the proceeding.

Translation / English

Thanks for your inquiry.

Probably M/L size you purchased was stored in Amazon UK warehouse.
There is no stock of Xl size in Europe, so is it possible to buy via Amazon US?

URL:

*In case you buy via Amazon US, the item will be shipped from Japan.
Please note that import tax will apply on each country apart from the amount of the item and shipping cost before you purchase. The item will be sent by Japan Post. Once it enters Germany, German Post DHL will take over the work.

Translation / English

Thank you for contacting us.

We believe that the item (M/L ) you purchased is from an Amazon warehouse in the UK. We don't keep any XL size in stock in Europe, so we suggest that you might want to order through Amazon USA.

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※If you make a purchase through Amazon USA, the item will be shipped from Japan.
We would like to let you know that, in addition to the item price and shipping fee, it will incur import tax depending on a country the item will be shipped.
We will ship your time using Japan Post. One the item is sent to Germany, DHL Germany will take over the shipping.