[Translation from Japanese to English ] About the claim we received, I intend to obey the judgement of the head offic...

Original text

受けたクレームについては、本社の判断に従うつもりですが、売り上げが伸びているので、ある程度のクレームは受け入れていくつもりかもしれません。
それがどの程度なのかは、まだ検討中のようです。

Translation / English

About the claim we received, I intend to obey the judgement of the head office, but since the sales are increasing, perhaps they intend to start accepting a certain amount of claims.
But how much that means is still under analysis, apparently.

Translation / English

We are going to obey decision of main office regarding the claim we received.
As sales is on the increase, we might accept some kind of claim.
We are considering what kind of claim we are going to accept.

Translation / English

For the complain we received, we will follow our company's policy, but we may be excepting some the complains due to our sales increases.
And it's still being under review.