あなたへの商品の配送が遅くなってごめんなさい。
配送状況を調べました。
9月18日の時点でNYの国際交換局に到着しています。
ただ、国際交換局から発送されていないので、通関に手間取っていると考えられます。
しかし、お届け予定日を過ぎているので、払い戻しに応じます。
2日経過しても届かない場合は、もう一度連絡ください。
全額返金します。
ただ、商品に関しては、紛失ではないため、届いたら配送料金は私が払うので、
日本に送り返してほしい。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
51
Translation / English
- Posted at 22 Sep 2015 at 18:45
I'm sorry for the late response.
I checked your shipping situation.
it was arrived at the International exchange office in NY on September 18th so it may be stuck in the custom.
However, it's already passed the date of delivery so we accept your refund request.
Please let us kbow if you still don't receive it within 2 days.
We will refund you all.
But the item is not missing so would like you to send it back to Japan, I pay for the shipping fee.
I checked your shipping situation.
it was arrived at the International exchange office in NY on September 18th so it may be stuck in the custom.
However, it's already passed the date of delivery so we accept your refund request.
Please let us kbow if you still don't receive it within 2 days.
We will refund you all.
But the item is not missing so would like you to send it back to Japan, I pay for the shipping fee.
Rating
60
Translation / English
- Posted at 22 Sep 2015 at 18:50
I apologise for the delay of the shipping of your product.
I checked the delivery status.
On 9/18 it arrived at NY outward office of exchange.
But since it still has not left there, I believe the customs clearance is taking some time.
However, since it's already passed the delivery date, I can proceed with refund. If it still does not arrive in 2 days from today, please contact me again. I will make a full refund.
But as for the product, since it has not been misplaced, if you receive it, I would like you to send it back to Japan. I will cover the postage.
[deleted user] likes this translation
I checked the delivery status.
On 9/18 it arrived at NY outward office of exchange.
But since it still has not left there, I believe the customs clearance is taking some time.
However, since it's already passed the delivery date, I can proceed with refund. If it still does not arrive in 2 days from today, please contact me again. I will make a full refund.
But as for the product, since it has not been misplaced, if you receive it, I would like you to send it back to Japan. I will cover the postage.
Rating
50
Translation / English
- Posted at 22 Sep 2015 at 18:55
I am sorry for the delay of the item.
I have checked the shipping updates.
The item has arrived at the International Exchange Bureau on the 18th of September In New York.
Only, it has not been shipped from the Bureau, it seems taking time at the custom.
However, the expected time was over, and so I will issue a refund.
Please let me know if the item does not arrive after two days from the expected day.
But, as for the item, as it is not lost, please return it to Japan, when it arrives to you. I will pay for the shipment.
Thank you.
[deleted user] likes this translation
I have checked the shipping updates.
The item has arrived at the International Exchange Bureau on the 18th of September In New York.
Only, it has not been shipped from the Bureau, it seems taking time at the custom.
However, the expected time was over, and so I will issue a refund.
Please let me know if the item does not arrive after two days from the expected day.
But, as for the item, as it is not lost, please return it to Japan, when it arrives to you. I will pay for the shipment.
Thank you.
Rating
50
Translation / English
- Posted at 22 Sep 2015 at 18:47
I am terribly sorry for the delay in the delivery.
I checked the delivery status.
It arrived on time the 18th of September to the NY International Exchange Office.
However, It has not been sent from that place, so I think it has been delayed due to Customs.
Since the delivery day is already passed, I will refund you the money.
If after 2 days it has not arrived, please contact me again.
I'm refunding the full amount.
However, so the product does not get lost, I would like you to return it to Japan. I will pay the shipping costs.
I checked the delivery status.
It arrived on time the 18th of September to the NY International Exchange Office.
However, It has not been sent from that place, so I think it has been delayed due to Customs.
Since the delivery day is already passed, I will refund you the money.
If after 2 days it has not arrived, please contact me again.
I'm refunding the full amount.
However, so the product does not get lost, I would like you to return it to Japan. I will pay the shipping costs.
