日本郵政公社に聞きました。
破損された商品の事でオンラインで手続きする事例は聞いた事がないとおっしゃっていました。
常識的には破損した商品(配達された状態)を配達した郵便局へ持って行き、そして郵便局が壊れている事をチェックし、壊れていたと形に(用紙等)に記録します。
壊れていたとアメリカの方で記録に残れば、日本郵政公社から補償がおります。
(アメリカに記録が残っているのを日本郵政公社が確認します)
そう言われました。
破損した商品を配達した郵便局に持って行き破損記録を残してくれないか？
Rating
60
Translation / English
- Posted at 23 Aug 2015 at 01:48
I asked Japan Post.
They said they have never heard of a case of online procedures regarding damaged products.
The common sense says that damaged products must be taken (in the same condition that was delivered) to the post office that delivered it, the post office confirms that it is actually damaged and registers so in a form.
If it is registered in America that (the product) was damaged, Japan Post compensates for it.
(Japan Post verifies if this register exists in America)
This is what they said.
So can you take the damaged product to the post office that delivered it and fill this damage form?
They said they have never heard of a case of online procedures regarding damaged products.
The common sense says that damaged products must be taken (in the same condition that was delivered) to the post office that delivered it, the post office confirms that it is actually damaged and registers so in a form.
If it is registered in America that (the product) was damaged, Japan Post compensates for it.
(Japan Post verifies if this register exists in America)
This is what they said.
So can you take the damaged product to the post office that delivered it and fill this damage form?
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
51
Translation / English
- Posted at 23 Aug 2015 at 01:45
I asked the Japan official post office.
They said they have never heard of anything like proceed the damaged item on line.
As common sense, we take the damaged item (as it was delivered) to the post office that delivered it and they check if it is broken, and make a record on a form.
If there is a record in America that proves it is broken, then the Japan official post office will compensate.
(The japan official post office will check if there is a record in America.)
will you take it to the post office and make a damaged record?
They said they have never heard of anything like proceed the damaged item on line.
As common sense, we take the damaged item (as it was delivered) to the post office that delivered it and they check if it is broken, and make a record on a form.
If there is a record in America that proves it is broken, then the Japan official post office will compensate.
(The japan official post office will check if there is a record in America.)
will you take it to the post office and make a damaged record?
Rating
52
Translation / English
- Posted at 23 Aug 2015 at 02:04
I asked the Japan Post Co., Ltd.
They said they have never heard the case of online procedure for the damaged product.
The damaged product (in the condition how it delivered) is usually taken to the Post office where it came from and they check its condition then record it to the form(on papers etc).
If they keep the record in the States, I will be able to get reparation from Japanese post office.
(Japan post will verify the record in the States side)
They explained that.
Would you please take the product to the post office that actually delivered to you and leave the corruption record?
They said they have never heard the case of online procedure for the damaged product.
The damaged product (in the condition how it delivered) is usually taken to the Post office where it came from and they check its condition then record it to the form(on papers etc).
If they keep the record in the States, I will be able to get reparation from Japanese post office.
(Japan post will verify the record in the States side)
They explained that.
Would you please take the product to the post office that actually delivered to you and leave the corruption record?
Rating
60
Translation / English
- Posted at 23 Aug 2015 at 01:59
I asked Japan Post.
A person who answered me said that he had never heard about any damaged product claim being processed online.
It is normally done like this, which is that you bring a damaged item (in the same condition as it was delivered) to your local post office that delivered it, check damaged areas and put how it was damaged in a claim form.
If there is any record showing that the item was damaged at USPS, then Japan Post will pay compensation.
(Japan Post confirmed that USPS has a record of that the item was damaged.)
That is what I was told.
Will you take the damaged product to your local post office and file a damage claim?
A person who answered me said that he had never heard about any damaged product claim being processed online.
It is normally done like this, which is that you bring a damaged item (in the same condition as it was delivered) to your local post office that delivered it, check damaged areas and put how it was damaged in a claim form.
If there is any record showing that the item was damaged at USPS, then Japan Post will pay compensation.
(Japan Post confirmed that USPS has a record of that the item was damaged.)
That is what I was told.
Will you take the damaged product to your local post office and file a damage claim?
