このたびは私たちの取引にご不満があるようで大変申し訳ありませんでした。
お客様の指摘をうけまして私はメールの履歴を確認いたしました。
ですが、残念ながらお客様のメールの受信を確認できませんでした。
メールなのですが、私たちセラーではなくアマゾンのカスタマーセンターに連絡を
とりましたか？
私たちセラーはお客様の満足のために全力をつくします。
商品に不備がありましたでしょうか？
お返事お待ちしております。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
51
Translation / English
- Posted at 01 Aug 2015 at 21:41
We are very sorry for our deal that you are not satisfied with.
We checked the email after you telling us about it.
However, unfortunately we were not able to check your email.
Have you tried to contact Amazon's customer center? Not us, seller?
We will do our best for your satisfaction.
Does the item have defects?
We are waiting for your reply.
We checked the email after you telling us about it.
However, unfortunately we were not able to check your email.
Have you tried to contact Amazon's customer center? Not us, seller?
We will do our best for your satisfaction.
Does the item have defects?
We are waiting for your reply.
Rating
52
Translation / English
- Posted at 01 Aug 2015 at 21:49
I am very sorry that you seem to be dissatisfied with our deal this time.
I received your email indicating that and reviewed the history of the emails.
But unfortunately I was not able to confirm the receipt your email.
As for the email, did you contact the Customer Center of amazon besides us the sellers?
We sellers are committed to make every possible effort for the satisfaction of the customers.
Did the product have any fault?
I am looking forward to your response.
Thanks,
I received your email indicating that and reviewed the history of the emails.
But unfortunately I was not able to confirm the receipt your email.
As for the email, did you contact the Customer Center of amazon besides us the sellers?
We sellers are committed to make every possible effort for the satisfaction of the customers.
Did the product have any fault?
I am looking forward to your response.
Thanks,
Rating
50
Translation / English
- Posted at 01 Aug 2015 at 21:56
This time we were not excuse seems to be dissatisfaction in our dealings.
I've found the e-mail of history have received a customer pointed out.
But, it was not able to confirm receipt of customer's email unfortunately.
How do e-mail of, did you contact the Amazon of the Customer Center and not in our cellar?
Our cellar will do our best for your satisfaction.
There was a defect in the product?
We look forward to your reply.
I've found the e-mail of history have received a customer pointed out.
But, it was not able to confirm receipt of customer's email unfortunately.
How do e-mail of, did you contact the Amazon of the Customer Center and not in our cellar?
Our cellar will do our best for your satisfaction.
There was a defect in the product?
We look forward to your reply.
Rating
50
Translation / English
- Posted at 01 Aug 2015 at 21:54
We are sorry for the dissatisfaction we caused you. We investigated the received emails as you requested; however, we did not find the email you sent. You might have sent email to Amazon customer center instead of us. We make every effort for customers' satisfaction. Is there any disfumction to our products? We're looking forward to hearing from you. Thank you.
「receipt your email」は、「receipt of your email」と訂正いたします。
「committed to make」は、「committed to making」と訂正いたします。