[Translation from Japanese to English ] Thank you for contacting us. Your problem is that you cannot set a converter...

Original text

ご連絡ありがとう。コンバーターが取り付けできないということですね？
お手数をおかけしてすみませんが、メーカーに確認してみますので、ご使用のレンズを教えていただけますか？よろしくお願いします。

Translation / English

Thank you for contacting us.
Your problem is that you cannot set a converter.
We apologize to have caused an inconvenience to you.
We will check with the manufacturer. Would you tell us the lens that you are using?
We appreciate your cooperation.

Translation / English

Thank you for a message. The teleconverter doesn't fit unto any lens you have, is it? I'm sorry to inconvenience you, but could you give me more details about your lens, please? I'll contact the manufacturer. Most sincerely.

Translation / English

Thank you for letting me know. I understood that the teleconverter does not fit on your any lenses.
I'm sorry to trouble you, but could you let me know the detail of the lenses which you want to use?
I will make sure this situation between your lenses and the teleconverter to the manufacturer immediately.

Translation / English

Thank you very much for contacting us. You can't attach the converter can you?

I'm sorry for your inconvenience. I will contact with the company which was made, therefore please let me know the detail of your Lens? 　If you could let us know it would be very appreciated.