◯月◯日に注文した商品は違うものが届きました。
注文した商品の型番はxxxで、実際に届いた商品はyyyでした。
xxxはマイクが4本付属しているはずですが、yyyが到着したためマイクが付属していませんでした。
商品のパッケージと同梱物の写真を添付しますので、ご確認ください。
また、商品は日本の友人に発送し、現在は日本にあります。
返金・交換対応をして欲しいのですがどうしたらいいでしょうか?
アイテム情報は下記です。
商品名:
追跡番号:
商品価格:
個数:
The model number of the item I ordered is xxx but I actually received yyy.
xxx is supposed to have 4 microphones attached but because I received yyy, there are no microphones.
I will attach the photos of the package of the product and included items so please confirm.
Also, I sent the product to my friend in Japan so it's currently in Japan.
I would like to get a refund and exchange the item so please let me know what I need to do.
The information of the item is as follows.
Name of the product:
Tracking number:
Price:
Number of pieces:
Model number I ordered was xxx but the one I received was yyy.
xxx should have 4 microphones but there was no microphone because yyy was delivered.
I'm attaching the photo of the package of the item and included pieces, please kindly check it.
Also the item was sent to my friend in Japan and it's currently inJapan.
I'd like to request refund and exchange, what should I do?
Below if the information of the item.
Item name:
Tracking number:
Value of the item:
Quantity:
Out order item-number is xxx, not yyy.
Item-number xxx is 4 microphones, but yyy has no microphone.
I have send the picture of the item and itself together.
Please check it.
And, I want to send this item to my Japanese friend originally, but in Japan has the same item now.
I want to withdraw this item and back goods freight,
Would you mind telling me how should I do?
The information of Item:
Item-Name:
Tracking Number:
Price:
Amount:
The number of the ordered product is xxx but the delivered product is yyy.
There should be 4 microphone included in product number xxx but there is no microphone included in the delivered product yyy.
Please check the attached photos of the product's package and something included in it.
Moreover, this product will be sent to Japanese friend and it is in Japan recently.
What should I do if I would like to change the product or get a refund.
The item details is as following.
Product's name:
Tracking number:
Price:
Amount:
The model I ordered is xxx but yyy was delivered instead.
xxx should have 4 microphones included, but there was none since I got yyy.
Please kindly find the attached image of the product package and the bundled items.
Also, the product has been sent to my friend in Japan hence it is now in Japan.
I would like to return it for a refund. Please instruct me how I may proceed.
The details of the product is as follows.
Product Name:
Tracking number:
Price:
Qty:
The model No. I ordered was xxx , but actually arrived item is yyy .
Type-xxx has 4 microphones in set , and now there is no microphone because the product arrived is yyy.
Please check the photos of product package & included items attached in this mail.
Btw,the package was shipped to my friend lived in Japan so the package is in Japan now.
Please tell me how should I do if I wanna exchange or return-back it?
Here is detail information of the order.
Product Name :
Tracking ID:
Prize:
Qty:
日付の部分を以下の訂正いたします。
○th(日),○(月)⇒○(月)○th(日)