[Translation from Japanese to English ] "URGENT" Please handle this case immediately. Regarding my order ###, I h...

This requests contains 190 characters and is related to the following tags: "Business" . It has been translated 2 times by the following translators : ( yakuok , tearz , kujitan , yoyoyomale ) and was completed in 0 hours 2 minutes .

Requested by berryvery at 19 Feb 2015 at 11:02 5235 views
Time left: Finished

「緊急」至急対応して下さい。

オーダー###について、連絡がなくて困っています。
オーダー時Royal Mailの発送を依頼し、あなた方にRoyal Mailとしての追加料金を払いました。
しかし、Royal MailではなくDHLで荷物が発送されたので、問題が発生し今受け取りを拒否しています。
商品をRoyal Mailで至急発送し直して下さい。速く返答して下さい。お願いいたします。

yakuok
Rating 60
Translation / English
- Posted at 19 Feb 2015 at 11:04
"URGENT" Please handle this case immediately.

Regarding my order ###, I have not heard from you.
When I placed my order, I requested for a shipment by Royal Mail and I even made an additional payment for this arrangement.
However, the parcel was shipped by DHL and there seems to have been a problem. Therefore, I have refused to receive this parcel.
Please send the same item again by Royal Mail immediately. Please reply to me as soon as possible. Thank you for your kind arrangement.
berryvery likes this translation
yoyoyomale
Rating 52
Translation / English
- Posted at 19 Feb 2015 at 11:06
[URGENT] Expecting your prompt reply

We are very concerned about order ###, which we had never received
any response from you.
We chose the delivery option for Royal Mail upon ordering, and also
paid the additional fee for this option.
However, the delivery has been made through DHL, and now we are facing the problem. At the same time we are rejecting the acceptance of the delivery.

Please re-send the merchandise by Royal Mail immediately.
Thank you for your reply at your earliest convenience.
kujitan
Rating 50
Translation / English
- Posted at 19 Feb 2015 at 11:07
"urgency" Please handle this matter immediately.

I am waiting for your contact about order ###.
I requested you to dispatch my item by Royal Mail when I ordered, and Paid the additional fee for it.
But you dispatched it by DHL, not Royal Mail, I have had a problem, and declined to receive it.
Please dispatch my item again by Royal Mail immediately. I would be grate if you reply immediately. Thank you.
berryvery likes this translation
tearz
Rating 50
Translation / English
- Posted at 19 Feb 2015 at 11:03
Please handle this issue “ASAP”.

Regarding the order ###, I am in trouble because I haven’t received a contact from you.
At the time of ordering, I requested to ship via Royal Mail and paid you the additional fee on behalf of Royal Mail.
However since the parcel was shipped via DHL instead of Royal Mail, an issue has occurred and I have rejected to receive it.
Please re-ship the item via Royal Mail ASAP. And please respond promptly. Thank you.

Client

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