[Translation from Japanese to English ] There are no packing materials inside the box. The product arrived as shown ...

Original text

BOXの中に梱包材は何も入っていません。
写真の状態で商品が到着しました。

また、話しは変わるが、私は日本の小売業者で、これはバックオーダーの商品です。
そのため、これ以上私のお客さまを待たせるわけにはいかない。

商品を交換するにはどのくらいの日数がかかりますか？

また、日数がかかる場合は、私は交換を諦めます。
その場合、一部返金で対応してくれますか？

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あなたの対応に感謝します。

Translation / English

There are no packing materials inside the box.
The product arrived as shown in the photo.

By the way, I’m a Japanese retailer, and this is a back order product.
So I can’t keep my client waiting any longer.

Could you tell me how many days it takes to exchange the item?

Also, if it takes days, I will give up on exchanging it.
In that case, would you be able to issue me a partial refund?
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Thank you for your response.

kazu_a- almost 10 years ago
ありがとうございます。

Translation / English

No packing materials are in the BOX.
The product arrived in the state of the photograph.

And, to change the subject, I am a Japanese retailer and this is the product of back order.
Therefore I can no longer keep my customer waiting.

How many days does it take to exchange the product?

And, I will give up the exchange if it takes many days.
In that case, will you respond to a partial refund?

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I thank for your cooperation.