[Translation from Japanese to English ] Since November, I have not been able to log in Amazon EU Seller account. I d...

This requests contains 319 characters and is related to the following tags: "Business" . It has been translated 4 times by the following translators : ( sujiko , tearz , conniechappell , blue_lagoon ) and was completed in 0 hours 8 minutes .

Requested by hyonnkiti1276 at 06 Nov 2014 at 13:16 2700 views
Time left: Finished

11月に入ってからamazon EUのセラーアカウントにログインできなくなった。
IDもPWも変更した覚えはない。私のセラーアカウントはサスペンドされているが、購入者の問い合わせの対応はしなければならない。資金もホールドされたままである。
しかし、メールなども一切こなくなり、どうなっているのか全くわからない状況である。どうしたらログインできるようになるのか。
一度メールしたが、全く連絡が来ない。

tearz
Rating 50
Translation / English
- Posted at 06 Nov 2014 at 13:19
Since November, I have not been able to log in Amazon EU Seller account.
I don't recall if I changed my ID or password. My seller account has been suspended, but I would still need to take care of the buyers inquiries. My fund has been put on hold, as well.
Nevertheless, I no longer receive a single e-mail and have no idea of the current status at all. How could I be able to log in again?
I sent an e-mail once, but no response.
★★★★☆ 4.0/2
sujiko
Rating 50
Translation / English
- Posted at 06 Nov 2014 at 13:30
From the beginning of November, I cannot log in the seller account of Amazon EU.
I have changed neither ID nor PW. My seller account has been suspended, but I have to answer the inquiries from purchasers. The money has also been on hold.
However, I have not received the email at all, and I do not know what is happening. How can I log in?
I sent an email once but I have not heard from you.
★★★☆☆ 3.3/3
conniechappell
Rating 52
Translation / English
- Posted at 06 Nov 2014 at 13:31
Since the beginning of November, I can't log into my seller's account on Amazon EU.
I changed neither my ID nor my password. Although I acknowledge that my seller's account is suspended, I have to respond to messages from buyers. The fund is been on hold as well.
However, I don't know what is going on as I haven't received any e-mails. I wonder how I can log in.
I contacted them but haven't received any response.
★★★★★ 5.0/2

昨日Amazonに電話したが、その情報はそちらに届いていますか?
とにかく早くログインしないといけない、昨日電話した時には返答は1日から2日と言われたが本当に返答してくれるのかの確認も含めメールさせていただきます。

ログインID:
ストア名:
個人名: 

tearz
Rating 50
Translation / English
- Posted at 06 Nov 2014 at 13:21
Yesterday I called Amazon, and I was wondering if you have received the information.
At any rate, I need to log in ASAP. When I called Amazon yesterday, they said it will take 1- 2 days to respond. I am writing you an e-mail on this matter including the confirmation to see if I would receive a response for sure.

Login ID:
Store name:
Name:
★★★★★ 5.0/2
sujiko
Rating 50
Translation / English
- Posted at 06 Nov 2014 at 13:26
Yesterday I called Amazon. Have you received the information?
I was told to log in immediately no matter what happens and you were going to reply in 1 or 2 days when when I called yesterday. I send an email to check including if you reply.

Lof in ID:
Store name:
Individual name:
blue_lagoon
Rating 52
Translation / English
- Posted at 06 Nov 2014 at 13:24
Yesterday I phoned Amazon, but has that information arrived there?
I'm sending mail because it's needed to log in soon in any case and I would like to confirm that there will really be reply in 1 or 2 days as I was told yesterday on the phone.

Login ID:
Store name:
Person name:
★★★★☆ 4.0/1

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