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[Translation from Japanese to English ] Since November, I have not been able to log in Amazon EU Seller account. I d...

Original Texts
11月に入ってからamazon EUのセラーアカウントにログインできなくなった。
IDもPWも変更した覚えはない。私のセラーアカウントはサスペンドされているが、購入者の問い合わせの対応はしなければならない。資金もホールドされたままである。
しかし、メールなども一切こなくなり、どうなっているのか全くわからない状況である。どうしたらログインできるようになるのか。
一度メールしたが、全く連絡が来ない。
conniechappell
Translated by conniechappell
Since the beginning of November, I can't log into my seller's account on Amazon EU.
I changed neither my ID nor my password. Although I acknowledge that my seller's account is suspended, I have to respond to messages from buyers. The fund is been on hold as well.
However, I don't know what is going on as I haven't received any e-mails. I wonder how I can log in.
I contacted them but haven't received any response.
blue_lagoon
Translated by blue_lagoon
◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎
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Result of Translation in Conyac

Number of Characters of Requests:
319letters
Translation Language
Japanese → English
Translation Fee
$28.71
Translation Time
8 minutes
Freelancer
conniechappell conniechappell
Starter
Freelancer
blue_lagoon blue_lagoon
Starter

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conniechappell's Public Translations

Hi,

It is written that this product is new, but do you have the original packaging or plastic bags?

Is it in the condition as you bought at a store?

Please let me know.
Japanese → English
This is an application specifically for smart phones which allows you to check your schedule and enter new schedule even when you are outside.

1. Enter your schedule quickly
You can enter new schedule as soon as you started it.
One-touch entry is available for the schedule for 30-minute unit. (It is possible to set the detailed time individually.)
The screen focuses on the schedule entry and is navigated easily with one hand.

2. Synchronize other schedule applications.
It's easy to synchronize with other data.
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Japanese → English
I visited the speciality store today where I bought it.

I spoke to them at the store and they told me that it is a lens that the over-time degradation naturally occurs as it is an old lens.
Therefore, I didn't check it well enough.
As I verified the lens you mentioned this time, I am afraid that it is not in the condition that you are looking for.

There is a dust in the middle lens and I can see something like a mold at the corner when the strong light is on.

Therefore, I will refund you the full amount and the shipping fee as soon as the lens is returned.
Also, I would recommend you not to buy the lens for this time.

Looking for hearing from you soon.
Japanese → English
I'm in huge trouble.
I was preparing for this coming holiday season.
Therefore, I can easily expect the dramatic sales increase.
There is nothing strange.
I have always shipped the items in time and all the items got delivered within the expected time line.
I never had a problem of items not being delivered.
I need to start selling items immediately.
Japanese → English