Notice of Conyac Termination ( Updated on November 25)

[Translation from Japanese to English ] Hello Thank you for your inquiry. I would like firstly to address the inqui...

This requests contains 235 characters . It has been translated 2 times by the following translators : ( ozsamurai_69 , fujisawa_2014 , yae894 ) and was completed in 0 hours 14 minutes .

Requested by fujirock at 13 Oct 2014 at 20:31 1046 views
Time left: Finished

こんにちわ
お問い合わせありがとうございます
まず配送についての返答です
最も早い配送はEMSです
ご注文を頂いてから1週間から10日でお手元に届きます
ただし別途$10送料が必要となります
SAL便の場合は発送から二週間から一か月かかります
国際郵便のため到着日が前後することをご了承ください
二つ目のストラップの件ですが
こちらは新品での保管のため
開封確認することができません
申し訳ありません
こちらは人気の商品でハロウィンシーズンは
とくに売れています
在庫切れの場合は返金対応となります

ozsamurai_69
Rating 60
Native
Translation / English
- Posted at 13 Oct 2014 at 20:45
Hello
Thank you for your inquiry.
I would like firstly to address the inquiry over the shipping.
The fastest method is EMS
It would be in your hands from 7-10 days after purchase.
However, an additional cost of $10 is needed
SAL will take between 2 week and one month to arrive.
As it is international postage, the time could be prior or after I ask for your understanding over this.
Regards the second strap
As this is a new product, I can not open it to check it.
My apologies.
It is selling especially well at the moment due to the Halloween Season
If I do run out of stock I will be able to refund your money.
fujisawa_2014
Rating 52
Translation / English
- Posted at 13 Oct 2014 at 20:44
Greetings,
Thank you for contacting us
First, let me answer about the shipping
The earliest delivery method is by EMS
You will receive your package in 1 week to 10 days from the date we receive your order
However an additional fee of $ 10 for is required
Using SAL, delivery will take from two weeks to one month
Please note that the delivery date may vary for international mail
Second, regarding the strap
As we storage it as a new article
it is not possible to open the package for verification
I apologize
This is a very popular product that especially sells very well for Halloween
We will refund the payment in case of being out of stock
yae894
Rating 51
Translation / English
- Posted at 13 Oct 2014 at 21:30
Thank you for your inquiry.

Firstly, in response to your question of shipping, the fastest delivery is via Japan post EMS(Express Mail Service) which takes 7 to 10 days to be delivered since the day we have the order. But additional $10 is needed for the shipping.
And via SAL(Surface mail and Economy Air), it should take 2 to 4 weeks.
Please give or take some days considering it is international delivery.

Secondary, as for the strap, we are afraid that we cannot open and check it since they are kept in brand new condition. We hope you will kindly understand.

This item is popular and especially sells well in Halloween season.
In case of product not available at the stock, we issue refund.

Best regards

Client

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