私は合計567.55$を支払っているのに、返金は何故492$だけなのか?
(492$返金の申し出を受けたのは、商品の返品が必要ないと思っていたから。申し出を受けた後に商品返送の必要に気付いた)
商品返送が必要なのであれば支払った全額567.55$を返金するのが当然ではないか?
※ebayのルールで返品の送料は私が負担するのは理解しているが、売り手の過失なのに、購入時の送料まで私が負担するのはおかしい。
私はセラーでもあるが、商品に問題があった時は必ず全額を返金している
Translation / English
- Posted at 30 Sep 2014 at 19:13
I have paid a total of $ 567.55, why refund is only $ 492?
(I accepted $492 because I thought the return of the product was not required. But I found it out the needs of the product return after accepted your offer.)
If the product to be returned, you should return full amount of $567.55.
※ I understand the rules of ebay that I have to pay the return shipping fee, however it is the negligence of the seller, I cannot agree to pay the shipping cost at the time of purchase.
I am also a seller, and I always refund in full if there was a problem with the goods.
(I accepted $492 because I thought the return of the product was not required. But I found it out the needs of the product return after accepted your offer.)
If the product to be returned, you should return full amount of $567.55.
※ I understand the rules of ebay that I have to pay the return shipping fee, however it is the negligence of the seller, I cannot agree to pay the shipping cost at the time of purchase.
I am also a seller, and I always refund in full if there was a problem with the goods.
★★★★☆ 4.0/1
Translation / English
- Posted at 30 Sep 2014 at 19:12
Although I paid the amount at $567.55, why the amount of refund was $492.99?
(I accepted your offer of the refund at $492.00 because I thought it was not necessary to return the item. I noticed it was necessary to return the item after accepting your offer for the refund.)
If it is necessary to return the item, should you pay back the amount at $567.55 I paid?
* I do understand that buyers are responsible for the return shipping charge under the eBay rule, but it is not a business practice that I absorb the return shipping charge because of seller’s negligence.
I am also a seller and I issue a full refund including the shipping charge if there is a problem about items.
(I accepted your offer of the refund at $492.00 because I thought it was not necessary to return the item. I noticed it was necessary to return the item after accepting your offer for the refund.)
If it is necessary to return the item, should you pay back the amount at $567.55 I paid?
* I do understand that buyers are responsible for the return shipping charge under the eBay rule, but it is not a business practice that I absorb the return shipping charge because of seller’s negligence.
I am also a seller and I issue a full refund including the shipping charge if there is a problem about items.
★★★★☆ 4.0/1
Translation / English
- Posted at 30 Sep 2014 at 19:10
Why I only get the refund of $492, while I payed $567.55 totally.
(No return of the item is needed, that is why I accepted offer wiht the refund of $492. However, I note that the item need to be returned after I accept the offer)
Is there no doubt that full amount $ 567.55 I paid should be refund ,as long as necessary item return?
※I understand I should pay the shippment fare to return the item, which is specified by Ebay rule. However, it doesn't make any sense the shippment fare of buyying it, due to the seller's mistake.
If I were the seller, full amount should be refund, if it is an item issue.
(No return of the item is needed, that is why I accepted offer wiht the refund of $492. However, I note that the item need to be returned after I accept the offer)
Is there no doubt that full amount $ 567.55 I paid should be refund ,as long as necessary item return?
※I understand I should pay the shippment fare to return the item, which is specified by Ebay rule. However, it doesn't make any sense the shippment fare of buyying it, due to the seller's mistake.
If I were the seller, full amount should be refund, if it is an item issue.
★☆☆☆☆ 1.5/2