この度は、アカウント停止措置になるような行為してしまった事、深くお詫びします。
原因はアマゾンの知的財産権侵害に対する方針に違反する可能性の項目を軽視していたためだと反省しています。
現在イベントリファイルの見直しを徹底的に行っているところです。
私たちはアマゾンのポリシーを深く理解し、ルールを遵守するために次の手順で業務改善します。
1.出品しようとするアイテムの製造メーカーすべてにコンタクトをとり、アマゾンマーケットプレースへの出品の許可または確認を取る
This is because of our poor understanding about the amazon’s policy on possibility for infringing the intellectual property rights.
We are now thoroughly reviewing the inventory file.
For deeply understanding and complying the Amazon’s policy, we are going to improve our seller performance in the following steps.
1. Contact with each and every manufacture of items we plan to list and verify that items are permitted to list at the Amazon’s marketplace. If not, secure the selling right or permission.
We will further understand the policy of Amazon deeply, in order to keep the rule, improve our business;
1. we will contact all manufacturers which are planning to display, getting permission or confirmation of displaying on the Amazon Market place.
Upon reflection it stemmed from our not taking seriously enough the possibility of violating the Amazon's polity on intellectual property protection, and we regret the error.
Currently we are thoroughly reviewing the event re-filing.
To fully understand and comply with the Amazon policy, we will take the following steps to improve our operations:
1. Contact all manufacturers of items to be sold to obtain the permission or confirmation for listing the item on the Amazon Market Place;
We totally understand the policy of Amazon, and we improve ourself to obey Amazon's rules by following steps:
1.We contact to the all makers of items to make sure if they have received authority to sell on Amazon market place.
2.検品担当のプロフェッショナルを人員配置
3.適切な処理が完璧に取れるまで出品アイテムの数を減らす
問題の再発防止策の参考として今回アカウント停止措置にいたる対象となったアイテムまたはメーカーを指示していただければ幸いです。
3. Reduce the number of items for sale to the level appropriate procedures can be completely carried out.
We will appreciate it if you would tell us the items or manufacturers that were involved in the present incident that led to the account suspension, as a reference in our effort to prevent a similar event from occurring in the future.
3.Reduce the amount of items for sell until the problem is properly solved.
As the reference for prevention of the same thing from happening again, we would appreciate if you could inform us the items and their makers in your account locking lists.
私たちは日本のすばらしい商品を日本国外の人たちに知っていただきたいと思っています。また、アマゾンの消費者に対し、安心してショッピングを楽しんでいただきたいと願っています。
そのために、私たちができる行動は積極的に行っていきますので、この度のアカウント停止措置を解除していただけますようお願いいたします。
To make this happen, we will do everything we can do. We would be so grateful if you could reactivate the account.