販売復権のお願い
私は問題点を確認しましたので販売計画を提出します。
商品が届かないことがクレームにつながり、顧客満足度をさげていり
ことが問題点です。
私は以下対応、改善策を提案いたします。
Rating
65
Translation / English
- Posted at 16 Mar 2014 at 14:35
Request for Sales Reinstatement
I have confirmed the problem so I am submitting a sales plan.
The problem points are the non arrival of products leading to claims and lowered customer satisfaction.
I am proposing the following improvement measures.
I have confirmed the problem so I am submitting a sales plan.
The problem points are the non arrival of products leading to claims and lowered customer satisfaction.
I am proposing the following improvement measures.
★★★★☆ 4.3/3
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 16 Mar 2014 at 14:46
Appeal for Removal of Selling Privilege
I have found out issues on my selling practice, so I would like to provide the Action Plan to prevent repeating the trouble.
The issue is that non-delivery causes to pull down the customers' satisfaction.
I would like to propose the following action plan for improvement.
I have found out issues on my selling practice, so I would like to provide the Action Plan to prevent repeating the trouble.
The issue is that non-delivery causes to pull down the customers' satisfaction.
I would like to propose the following action plan for improvement.
①今まで通り、全ての商品に追跡番号をつけて発送します。
②国際配送では予期せぬ事故、トラブル、商品紛失が発生します。
その際は早急に追跡番号から追跡状況を確認、及び返金の対応を致します。
③仮に商品が紛失した場合、行方不明になった場合は以下の2点からバイヤーへ選択してもらって対応します。
ⅰ 全額返金
ⅱ 新しい商品を出荷（送料は無料で対応）
Rating
65
Translation / English
- Posted at 16 Mar 2014 at 14:40
① All products will be shipped with a tracking number as before.
② Unexpected accidents, troubles, and product loss occur for international deliveries. During those times, there is a need to confirm the tracking status from the tracking number and issue a refund.
③ Suppose that a product gets lost or became missing, we can have the buyer choose from the following two points.
ⅰ. Full amount refund
ⅱ. Shipping of new product (free shipping)
② Unexpected accidents, troubles, and product loss occur for international deliveries. During those times, there is a need to confirm the tracking status from the tracking number and issue a refund.
③ Suppose that a product gets lost or became missing, we can have the buyer choose from the following two points.
ⅰ. Full amount refund
ⅱ. Shipping of new product (free shipping)
★★★★☆ 4.0/3
Rating
52
Translation / English
- Posted at 16 Mar 2014 at 14:40
1) I ship all items attached with tracking numbers as I have been doing in the past.
2) In case of facing unexpected incidents and troubles, and missing of items in the international shipment, I promptly verify the tracking information using the attached tracking number and take appropriate actions including a refund.
3) In case of missing items, I will take one of the following actions after discussing with buyers;
A) Refund entire amount
B) Ship new replacement item (with free shipping charge)
2) In case of facing unexpected incidents and troubles, and missing of items in the international shipment, I promptly verify the tracking information using the attached tracking number and take appropriate actions including a refund.
3) In case of missing items, I will take one of the following actions after discussing with buyers;
A) Refund entire amount
B) Ship new replacement item (with free shipping charge)
Rating
52
Translation / English
- Posted at 16 Mar 2014 at 14:40
1. The same as before, I will ship all the items putting the tracking number.
2. On the international shipment, unpredictable accident, trouble, and missing item would occur. In that case, I will confirm the tracking status from the number and make a refund procedure.
3. If the items were lost or missing, I will have the buyer choose one from the two.
i. Full refund
ii Reship the new item ( with no shipment fee)
2. On the international shipment, unpredictable accident, trouble, and missing item would occur. In that case, I will confirm the tracking status from the number and make a refund procedure.
3. If the items were lost or missing, I will have the buyer choose one from the two.
i. Full refund
ii Reship the new item ( with no shipment fee)
申し訳ありません。2行めの"I have found out issues"の部分の訳文を"I have identified problems"に差換えてください。