[英語から日本語への翻訳依頼] Hello, I've tried so many times, but I can't open a case. I get an erro...

Original text

こんにちは

何回も試してみましたが、ケースを開ける事が出来ません。

（You already opened a case for this item）の表示が出て、ケースを開けることが、出来ない状態です。
とても、困っています。

私のpaypalアドレスに＄70を払い戻しをして頂けないでしょうか？
これが、私にとって1番簡単な方法です。

宜しくお願いします。

翻訳 / 日本語

Hello,

I've tried so many times, but I can't open a case.

I get an error message which reads "You already opened a case for this item," and I cannot continue any further - I'm stumped.

Could you please refund $70 to my PayPal address?
This is the easiest way for me.

Thanks in advance.

翻訳 / 日本語

Hello,

I've tried many times, but I still can not open the case.

I got a message that says 'You already opened a case for this item'
I am stuck with what to do.

Could you please refund ＄70 to my PayPal adress?
For me,this is the simplest way to solve the problem.

Thank you in advance.

翻訳 / 日本語

Hello,

I tried many times but could not open the case.

It displays "You already opened a case for this item" and I cannot open the case.
I'm really in trouble.

Can you please refund $70 to my paypal address?
That is the easiest way for me.

Thank you in advance.