Conyac で依頼された翻訳結果を公開

I'm sorry to hear about the delivery problem of your order shipped via USPS.

I checked the tracking of this order and found that it was returned to us as undeliverable.

We've processed the return and issued a full refund that was completed on February 14—check your e-mail or the Order Summary in Your Account (url) for additional refund confirmation.

I understand that address you've provided is correct, and there is no problem in delivering the packages to that address. I was unable to determine what the exact problem in delivering this package was. Regrettably, some packages are returned as undeliverable through no fault of the customer. Occasionally, one of the following situations may occur: