I have returned initial defective items many times from Japan to you so far. You have always covered the shipping fee for such returns. Please confirm my account. Why do I need to cover the return shipping fee this time? I look forward to your reply.
I returned items with initial failures from Japan to you many times in the past. Return shipping cost is paid always at your side. Please kindly check my account. Why do I have to bear return shipping cost this time? I'll be waiting for your reply.