[日本語から英語への翻訳依頼] あなたはUPSにクレーム申請をすると言われますが、私は具体的に何をしたらいいのですか？何の指示もなければ何もすることができません。 今後、どのようにして...

原文 / 日本語

あなたはUPSにクレーム申請をすると言われますが、私は具体的に何をしたらいいのですか？何の指示もなければ何もすることができません。
今後、どのようにして解決していただけますか？
誠意ある対応をしてください。
当方の希望は送料を含めた全額返金です。

翻訳 / 英語

You mentioned that you will make a claim to UPS but could you tell me what I should do? Without specific instruction, I am unable to do much.
How are you going to solve this issue from now on?
Please show me your sincere attitude towards this matter.
We would like you to refund the full amount including the shipping fee.

翻訳 / 英語

You are saying to apply for a claim to UPS, but what specifically do I have to do on my side? I can not do anything without directions specified.
How are you planning to solve this issue, from this point?
Please carry out a response in a sincere manner.
Our request is the total amount refunded, including the shipping cost.

翻訳 / 英語

In regards to your UPS claim, concretely what do i need to do?I can not do anything if there is no instruction given.
Please inform how you can solve the problem in future.
Please take full hearted action for this matter.
What i request you is refund of full price including postage.

翻訳 / 英語

You say that you will be making a claim to UPS, but is there anything that I need to do from my end? You need to let me know specifically if there is anything that I have to do.
How will this situation be resolved?
I hope you will deal with this in an honest manner.
My objective is to obtain a full refund including the delivery charges.

翻訳 / 英語

You told that you complain to UPS, but what should I do concretely?
Without any instructions, I can do nothing.
How do you solve the problem afterwards?
Please have sincere support.
My demand is the total refund including shipment fee.