Conyac で依頼された翻訳結果を公開

Thanks a million for your cooperation.
I would like to release the mass order setting.
Could you tell me about procedures that I need to take.

We really apologize to you for bothering you with defects on our products.
Since we hate to make you be in annoyance anymore, we would like to deal with this issue through refunding. Is there any issue on our suggest above?

I have approved.
We will start a procedure for refunding within a few days.
We would like you to agree with the refund when ebay will contact you.
I would really appreciate your cooperation in advance.

Also, may you keep the items that you purchased.