Conyac で依頼された翻訳結果を公開

For the customer whose feedback is saying that s/he hasn't received ordered item, I asked courier to track the item and reported the shipping progress to the customer. Later the customer informed me of arrival of the item.
From the next time I will frequently check the shipping condition of the item on the website of the courier, and in case of delay, even if it's short, soon I will ask the courier for tracking research, and contact the customer to follow up.
In addition, I will add the notice to the description of the merchandise that even if shipped by express duration of shipment may differ depending on flight schedule or customs clearance procedure.