Conyac で依頼された翻訳結果を公開

I went to a post office and submitted a tracking request of your item there.
They say there are many problems with shipments to various European countries and yours at the post office in Japan.
Products which have been shipped to the US and some other countries get delivered to their destination without failure within one week.

I've shipped items to Spain and France for another deal, but they haven't arrived there.

They will talk to a post office in your country from the post office in Japan, but the time until they resolve the problem will depend on their work at the office in your country.

If the luggage has been lost, we will compensate for it by insurance.

We're sorry about causing you the trouble, but we hope you will wait for a reply from the post office in your country.
The problem will be resolved for sure, so no worries.