Wena Yu (lebron_2014) — Written Reviews

original
Hello,

We have not received the subject item as of yet.
Kindly let me know the delivery status.

Best regards,

corrected
Hello,

We have yet to received the corresponding item.
Kindly let me know the delivery status.

Best regards,

original
We are very sorry.
Your item was sent to the wrong address by mistake. It was shipped to a different destination.
Please allow us to refund for your order.
If you wish, you may keep the item.
Or, if you wish us to resend the item to you, please let us know.

Thank you for your message.
We will try our best to ship your package via EMS as soon as possible.
Thank you for your kind regards.

The description is found on Amazon, however our investigation did not find the function of the Toughness charger attached to this item.
We are sorry we could not address your need.

corrected
We are very sorry.
Your item was sent to the wrong address due to our miss. It was shipped to a different destination.
Please allow us to issue a refund for your order.
If you wish, you may keep the item.
Or, if you wish us to resend the item to you, please let us know.

Thank you for your message.
We will try our best to ship your package via EMS as soon as possible.
Thank you and kind regards.

The description is found on Amazon. However, our investigation did not find the Toughness charger function of this item.
We are sorry we could not address your needs.

original
An application that will retrieve and display translations from several websites for one text.

What happens when you press these buttons:

Japanese - switch to Japanese-English translations

Translate - translate text

Search to Weblio - browser will open Weblio's URL and automatically enter the inputted text into Weblio's search window. Automatically activates the search function.

Request to Conyac - browser opens Conyac's URL and logs you in

corrected
An application that will retrieve and display translations from several websites for one source text.

What happens when you press these buttons:

Japanese - switch to Japanese-English translations

Translate - translate text

Search to Weblio - browser will open Weblio's URL and automatically enter the inputted text into Weblio's search window. Automatically executes the search function.

Request to Conyac - browser opens Conyac's URL and logs you in

original
This is an application that gathers a translated sentence from several translation websites under the one same original sentence.

The process when a button is pressed.
Japanese- switch to translate Japanese into English

Translate- the execution of translation
Search to Weblio- Open the browser of Weblio URL, then automatically enters the input text to the Weblio search window. Press the button for execution.

Request to Cognac- Open Cognac URL browser to log in.

corrected
This is an application that gathers a translated sentence from several translation websites for one source sentence.

The process when a button is pressed.
Japanese- switch to translate Japanese into English

Translate- the execution of translation
Search to Weblio- Opens the Weblio URL in the browser, then automatically enters the input text to the Weblio search window. Press the button for execution.

Request to Cognac- Opens the Cognac URL in the browser to log in.

original
Isn't there some way you could send this to Japan?

I am really wanting this product.

I'm okay if you just send them individually, rather than all at once.

I'm okay even if it costs $50 for one.

And even if it comes to $250 for one, with $200 for the product and $50 for shipping!

I will buy a total of 9.
I will pay $250 x 9 = $2,250.

So please could you do this for me?

Please contact me right away if I can get the same items as this from now on.
I will purchase them instantly.

I don't have anyone who can help with shipping that's from Canada so I can only rely on you.

corrected
Is there a way that you could send this to Japan?

I am really searching for this product.

It's okay even if you send them one at a time rather than gathering and sending them all at once.

I'm okay even if it will cost $50 for each one.

And even if the product price is $200 plus the shipping of $50, I am still okay with 250 for each one!

I will buy all 9 items.
I will pay $250 x 9 = $2,250.

So can you do this for me?

Please contact me right away if I can get similar items like this from now on.
I will purchase them instantly.

I don't have anyone from Canada who can help with the shipping so I can only rely on you.

original
The product I bought from you yesterday has arrived.
I have a question about the R1 included.

・It says that it is Version 3, but is it possible that is has been swapped with Version 2?
The serial code starting with TD3 says the R1 is Version 2.
I have sent you a picture where V2 and V3 are compared so please confirm it for yourself.
The left one is V3 and the right one is V2.

・Once you know the head capacity of the R1 I purchased this time please let me know.

I am sorry for taking up your time, thank you very much.

corrected
The product I bought from you yesterday has arrived.
I have a question about the R1 that was included.

・It was listed as Version 3, but is it possible that is has been mistaken with Version 2?
I understand that the R1 having a serial code beginning with TD3 is Version 2.
I have sent you a picture where V2 and V3 are compared so please confirm it.
The left one is V3 and the right one is V2. The product that arrived this time is the same product as the one on the right.

・Please inform me once you have an idea on the head capacity of the R1 that I have purchased this time.

I am sorry for taking up your time, thank you very much.

original
- Revising the price management system
--> At this state the issue of the program is identified and in the stage of modification.

- Until the above mentioned program error is fixed and the price for the current inventory is revised, the entire registration for the new items will be terminated.

- Upon uploading the new csv file, we will conduct the error check between the actual uploaded data and the subject item's regular price as a routine work.
--> We will inrease our headcount for the future holistic data management and improve our efficiency.

corrected
- Revision of the price management system
--> The program with the current issue has been identified and in the modification stage.

- Until the above program error is fixed and the price for the current inventory is revised, the entire registration for the new items will be stopped.

- When uploading a new csv file, we will conduct the error check between the actual uploaded data and the regular price of the corresponding products as a routine work.
--> We are planning to increase our headcount for the holistic data management and improve our efficiency in the future.

original
Thank you for the reply.

We understood. So we can only either list items after we directly contact the brand company to confirm or delete these items after we receive the warnings on these items or after our account is suspended.
We assume that our account will be completely invalidated if the suspension occurs again and again. Does the suspension due to the listing of prohibited items (with no marketing rights) account as well?

corrected
Thank you for the reply.

We understood. So we can only either list items after we directly contact the brand company and obtain their confirmation, or delete these items after we have received warnings from Amazon on these items and after our account gets suspended.
We assume that our account will be permanently terminated if the suspension occurs repeatedly, but is the account suspension due to the listing of prohibited brands (with no selling rights) being condoned?

original
Thank you very much for the message.
Also, congratulations on reaching your fundraising goals.
I love the music you guys make, so I really feel cheered up. It's an honor if I did anything to be of service to your production. I can't wait for your new album to be completed! I wish you all the best of luck. I will support you from Japan.

As for the idea for an honorary title, I think it's wonderful!
If I want you to write an interesting title for me... since I do drawings as a hobby, then I would like to be "The Jolly Artist."

Thank you, I am very pleased.

corrected
Thank you very much for the message.
Also, congratulations on reaching your fundraising goals.
I love the music you guys make and it has encourage me up until now. It's an honor if I did anything to be of service to your production. I can't wait for your new album to be completed! I wish you all the best of luck. I will support you from Japan.

As for the idea for an honorary title, I think it's wonderful!
If I want you to write an interesting title for me... since I do drawings as a hobby, then I would like to be "The Jolly Artist."

Thank you, I am very pleased.

original
●Reason for the problem
・The delivery is too late.

●Solutions for preventing such a problem
・Set a time schedule for every day to deal with all the customer responses.
・Aim for shorter lead times.
・Inventory management.
・Communications with buyers.
・Policy violation.
・Prohibited contents and/or restricted items.

●Appeal
I will work very hard following the submitted sale plan so all the buyers will be pleased by my service.
I'm hoping that you can regain the right for the sell.
I also strongly hope that A will prosper.
Good luck for you.

corrected
●Reason for the problem
・Late delivery

●Solutions for preventing problem re-occurrence
・Set up a time schedule for every day to deal with all the customer responses.
・Aim for shorter lead times
・Inventory management
・Communication with buyers
・Policy violation
・Prohibited contents and/or restricted items

●Appeal
I will work very hard following the submitted sale plan so all the buyers will be pleased by my service.
I'm hoping for the reinstatement of the selling rights.
I also strongly hope that A will prosper.
Good luck for you.

original
* If you lost your card, the stamp history would lose its effect.
* The exchange of the autographed card is only available in the regular live / event venue. Sending by mail. etc. are not available.
* Stamping on the stamp card of the product (2) and the exchange to the autographed card will be available until the end of July, 2014.
* Exchanging of the product (1) to the autographed card will start from the 3rd July, 2014.

corrected
* If you lost your point card, the stamp history would be invalidated.
* The exchange of the autographed card is only available in the regular live / event venue. Sending by mail. etc. are not available.
* Stamping on the stamp card of the product (2) and the exchange to the autographed card will be available until the last day of June 2014.
* Exchanging of the product (1) to the autographed card will start from the 3rd of July, 2014.

original
My rush got worse by stresses, but it's getting better little bit by medicine and counseling.
I feel more positive than before.
My sister was glad to hear that you would send her a gift for ◯.
◯ is growing every day even though she/he was small by premature birth.

I got a message from ☆, but I couldn't reply.
I tried to draft a message, but it didn't go well. I haven't contacted with my friends from Japan for a while......

I was thinking of telling you about a limited edition of ◇.
Please look at the below for Its accessory and price. You might feel it's bit expensive!

corrected
My rash got worse due to stress, but it's getting a bit better with medicine and counseling.
I feel more positive than before.
My sister was glad to hear that you would send a gift for ◯.
◯ is growing every day even though she/he was small due to premature birth.

I got a message from ☆, but I couldn't reply.
I couldn't think of a message to write so I haven't contacted with my friends from Japan for a while......

I was thinking of telling you about the limited edition of ◇.
The accessories and pricing are as follows. It might be a bit expensive don't you think?

original
It's been a while, so I ordered large quantities.

Sales in Japan is going well, but
I am always worried about the condition of the item when it arrives in Japan every time.

As I said last time, the liquid was leaking.

I bought a lot of products related to liquid this time too.
Please pack it after tighten the lid securely.

In addition, because it's summer, there are concerns that wax can also ↵
melt.

Please pack strictly.

If the product state was like the last time,
disposal will occur in large quantities. ↵


When will the order be shipped this time?

I want it as soon as possible.

corrected
It's been a while, so I ordered a large quantity.

Sales in Japan is going well, but
I am always worried about the condition of the item when it arrives in Japan every time.

As I said last time, the liquid was leaking.

I am also buying a lot of liquid related products this time.
Please pack it after tightening the lid securely.

In addition, because it's summer, there are concerns that the wax can also melt.

Please ensure strict packing.

If the product condition would be similar to last time, then the
disposal will occur in large quantities.

When will the order be shipped this time?

I want it as soon as possible.

original
I'm sorry.
I've sold this new product as an old one by mistake.
I apologize, but is it okay to cancel it?

I'm sorry. You've sounded like you'd cancel this product in the last message, and will you do so?
Or we will ship it to you if you're okay with the shipment, but it will take some time.

Message
Would you please give me the ASIN code or the name of this product?
I will check the information about it including pictures of that.

corrected
I'm sorry.
I've sold this new product as an second-hand product by mistake.
I apologize, but is it okay to cancel it?

I'm sorry. It seemed like you wanted to cancel this product in your previous message, but will you be doing so?
Or we will ship it to you if you're okay with the shipment, but it will take some time.

Message
Would you please give me the ASIN code or the name of this product?
I will check the information of the product including the pictures afterwards.

original
Thanks very much for looking up.
In our store,we sell products of reliability,safety and high quality in a reasonable set-price.
Do you want any other set?
If you click on the logo of our shop you can see other more reasonable set-price products.
Original goods with introduction from ○○ store.

corrected
Thank you very much for checking it out.
We sell reliable, safe, and high quality Japanese products with reasonable set prices in our store.
Do you want any other set?
If you click on the logo of our shop you can check out other reasonable set-prices.
↵
Original goods with manual from ○○ store.

original
For Christ's sake, take care of your customer more sincerely. I need your answer to my questions and suggestions.
I don't want to waste my time. You feel the same way, don't you?

If I don't hear from you, I will report this whole incident to A.
I have kept all the photos as an evidence.

1. Delay in shipment, 2. Shipping the wrong item (including the damaged one), 3. Neither apologies nor admitting your fault.

corrected
For Christ's sake, take care of your customer more sincerely. I need your answer to my questions and suggestions.
I don't want to waste my time. You feel the same way, don't you?

If I don't hear from you, I will report this whole incident to A.
I have kept all the photos as evidences.

1. Delay in shipment, 2. Shipping the wrong item (including defective ones), 3. Neither apologizes nor admitting your fault.

original
■mu-mo shop　※overseas shipping available
【only PC 】
http://shop.mu-mo.net/avx/sv/list1?jsiteid=MSW&categ_id=662501
■notice
※The sale will be finished as soon as it reaches to the limited number。
※Please notice in advance over-access to the web site might cause your difficult access during some time zone.
※We do not accept a reservation or a layaway by telepone.

corrected
■mu-mo shop　※supports overseas shipping
【PC only】
http://shop.mu-mo.net/avx/sv/list1?jsiteid=MSW&categ_id=662501
■Notes
※The sale will end as soon as the product reaches the maximum quantity.
※Please kindly understand that access to the website might be flooded depending on the time slot and you might experience difficulty viewing the website.
※We do not accept reservations or layaway through telephone.

original
TOKYO GIRLS' STYLE will be visiting the States for the first time! They will be at J-POP SUMMIT FESTIVAL, one of the biggest J-Pop culture festival in the U.S., which will be held in San Francisco. They are invited as a honored guest! TOKYO GIRLS' STYLE will be at the stage as a performer. On the top of that, their two featured movies ("Thriller at school" and "If you count five.." ) will also be shown at the Japan Festival San Francisco during the J-POP SUMMIT. They will be greeting at the theater, too. All of them means that the festival will be hijacked by TOKYO GIRLS' STYLE!

corrected
TOKYO GIRLS' STYLE will be visiting the States for the first time! They will be at J-POP SUMMIT FESTIVAL, one of the biggest J-Pop culture festival in the U.S., which will be held in San Francisco. They are invited as honored guests! TOKYO GIRLS' STYLE will be performing on stage. On the top of that, their two featured movies ("Thriller at school" and "If you count five.." ) will also be shown at the Japan Festival San Francisco during the J-POP SUMMIT. They will also be greeting at the theater which means that the festival will be hijacked by TOKYO GIRLS' STYLE!

original
Please get access to the offical web site of this event.
http://www.j-pop.com/2014/tokyo-girls-style/ (Language：English)

corrected
Please check the details in the official website of this event.
http://www.j-pop.com/2014/tokyo-girls-style/ (Language：English)

original
I'm sorry for making you wait for our reply. I am currently investigating the delivery.
I have attached the delivery certificate I've received from USPS, and I would like for you to take a look at it.

I have determined that the package has arrived at the destination you have given me. The signature says XXXX. I would like to know who XXXX is, and if you can help me in figuring out that person's identity , that would be great.

I have reported our entire communications to USPS, and we are investigating the matter further. Is it possible to have you go to your nearest post office again to have them check the attached delivery certificate? I would like to know how responsible the post office is for this issue.

corrected
I'm sorry for making you wait for my reply. I am currently investigating the delivery status.
I have attached the delivery certificate that I've received from USPS and I would like you to have a look at it.

I have determined that the package has arrived at the destination that you have provided. The signature indicates XXXX. Who is XXXX? Please kindly help me in gathering the information.

I have reported our entire communications to USPS and we are investigating the matter further. Is it possible to have you go to your nearest post office again to have them check the attached delivery certificate? I would like to know the responsibility of the post office on this issue.

original
Please send the product you are returning to the address below. You have to tell me the tracking number after the product has been shipped.

There can be a delay for the package arrival confirmation.

We will check the product situation after we get it, and we will follow the necessary procedures for the refund.

If the product situation is not exactly the same as it was on sale (ex. the product is already open, or used), we cannot refund the full price.

Thank you so much.

corrected
Please send the product you are returning to the address below. Please kindly ensure to inform us on the tracking number after the product has been shipped.

There might be a delay in the confirmation even if the package has arrived.

We will check the product condition once it arrives and we will do the procedure for the refund.

If there is an issue with the product condition (ex. the product is already open, or used), then we cannot refund the full price.

Thank you so much.

original
I have received the products today.
After confirming them, I have found ○○ and ○○ to be missing from my order.
(I have double-checked this many times)
As it might be a simple mistake, please issue a refund or take the necessary action immediately.

My next purchase will be done next month.
Please tell me if there are any good bargains.
(Like always, we would need ○○)
I would let you know my next order in a separate email.

From two to three times a month, we will regularly make around △△△ Canadian dollars worth of purchase from your store.
There is no doubt that we would increase the amount that we would spend on purchases from your store.
Hence, I would like to discuss whether you could give us a 30 percent discount from the proposed amount.

corrected
I have received the products today.
After confirming them, I have found ○○ and ○○ to be missing from my order.
(I have double-checked this many times)
As it might be a simple mistake, please issue a refund or take the necessary actions immediately.

My next purchase will be done next month.
Please tell me if there are any good bargains.
(As always, we would need ○○)
I would let you know my next order in a separate email.

From two to three times a month, we will regularly make around △△△ Canadian dollars worth of purchase from your store.
There is no doubt that we would increase the amount that we would spend on purchases from your store.
Hence, I would like to discuss whether you could give us a 30 percent discount from the proposed amount.

original
Thank you for your early reply.

I just purchased one.

Please send nine remainders to the paypal address.

Then, I would like the shipment method to reach it as soon as possible. It doesn't matter that It costs extra $22.

I'm thinking to continue to purchase it continuously.

Thank you very much again.

I believe you are a trustworthy person.

Would you mind if you tell me the other marketable goods in Japan if possible?

Since there are many distribution channels in Japan, I will purchase together.
I am looking forward to your response.

corrected
Thank you for your prompt reply.

I just purchased one.

Please send the remaining nine to the PayPal address.

I would like the fastest shipment method and It doesn't matter if It costs an extra $22.

I'm want to continue purchasing it moving forward.

Thank you very much again.

I believe you are a trustworthy person.

Would it be possible for you to tell me about other marketable goods in Japan?

Since there are many distribution channels in Japan, I will make the purchases together.
I am looking forward to your response.

original
Thank you very much for your prompt action for sending me the LP that I ordered.
Unfourtunately, one of them has a scatch and keeps repeating the same part and stuck there.
Also the condition of this record seems worse than how it was explained in the product description and it makes lots of noise.

If possible I would like to request for a replacement.
Appreciate your kind consideration.

corrected
Thank you very much for your prompt action for sending me the LP that I ordered.
Unfortunately, one of them has a scratch and keeps repeating the same part, so the playback cannot progress.
In addition, the condition of this record seems worse than how it was explained in the product description and it makes lots of noise.

If possible I would like to request for a replacement.
Appreciate your kind consideration.

original
※If you accompany a child who's three years old or older than that and join the special photographing meeting, you will need a ticket to join it separately for him or her.
※Acts like staying in the meeting place all night would be trouble for residents in the neighborhood, so please don't do them. If we find out about the act of all-night stay, it's possible that we will cancel the live.
※You will be charged for the carfare and accommodation etc. that day.
※If it's been decided that carrying out the live is impossible due to inevitable causes like a break-down of an equipment in the meeting place, a natural disaster, and a strike in the traffic, we will cancel it.

corrected
※If you accompany a child who's three years or older, then you will need a separate child ticket to join the commemoration photography meeting.
※Acts like staying in the meeting place all night would bother the residents in the neighborhood so please don't do them. If we find out about acts regarding the all-night stay, then it's possible that we will cancel the live event.
※You will be charged for the transportation and accommodation for that day.
※If it would be impossible to push through with the live show due to inevitable causes like a break-down of an equipment in the meeting place, a natural disaster, and a strike in the traffic, then we will cancel it.