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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] I have a question about the below item from the catalog. This item was pre...

Original Texts
カタログに載っている下記商品について質問です。

以前はホームページにあったのこちらの商品が、
現在ホームページからなくなっているのですが販売を中止したのですか？

また同じような下記商品があるのですが、
こちらの商品は今後販売していきますか？


羽毛布団、枕、マッドレスパッドについて質問です。
各カテゴリーで商品がたくさんあり、どの商品を選べばいいのか悩んでしまいます。
各カテゴリーで人気のランキングはありますか？
またライアンさんのおすすめを教えてください？
cuavsfan
Translated by cuavsfan
I have a question about the below item from the catalog.

This item was previously on the home page, but I no longer see it there. Is it currently not for sale?

Also, there is also the similar item below. Is this one going to be available in the future?


I have a question about the down futon, pillow, and mattress pad.
In each category there are numerous products, so I'm a bit overwhelmed trying to choose.
Is there a list of which ones are most popular in each category?
If you have any personal recommendations I would love to hear them.

Result of Translation in Conyac

Number of Characters of Requests:
222letters
Translation Language
Japanese → English
Translation Fee
$19.98
Translation Time
about 11 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Mr. Suzuki is on leave, so I will be his replacement for the task.
Japanese → English
1. Thank you! My family and I are doing well too! It seems that this is a limited edition item in Japan. As it would not be good for it to be sold out, I will contact Jaos’ friend about getting it. However, currently America has suspended all international flights from Japan, so we cannot send any packages. Last year, the package that we sent to Chuck from ProEagle is still being held a...
Japanese → English
Part 2 As I stated in the previous email, actually, I would like a full refund but I need to have returned an amount for the purchase of 296.7USD, as I give up 9,350JPY. If you say the item is the real one, I return it, so please make a full refund. I will send you the item back along with the certificate. ※As a note side, please pay the shipping cost for returning. I am not convinced t...
Japanese → English
"cocone" is a pair of scissors for business use, made from potted plant motifs. Putting it in the office or living room will make everyone feel cured. This is a scissor with a sharp cutting edge, carefully made one by one by skilled craftsmen in Seki-city, Gifu-Prefecture, the centre of edged tools. It is a great item to place paper clips or sticky notes on the shallow tray of a flowerpot s...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English