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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] I have a question about the below item from the catalog. This item was pre...

Original Texts
カタログに載っている下記商品について質問です。

以前はホームページにあったのこちらの商品が、
現在ホームページからなくなっているのですが販売を中止したのですか？

また同じような下記商品があるのですが、
こちらの商品は今後販売していきますか？


羽毛布団、枕、マッドレスパッドについて質問です。
各カテゴリーで商品がたくさんあり、どの商品を選べばいいのか悩んでしまいます。
各カテゴリーで人気のランキングはありますか？
またライアンさんのおすすめを教えてください？
cuavsfan
Translated by cuavsfan
I have a question about the below item from the catalog.

This item was previously on the home page, but I no longer see it there. Is it currently not for sale?

Also, there is also the similar item below. Is this one going to be available in the future?


I have a question about the down futon, pillow, and mattress pad.
In each category there are numerous products, so I'm a bit overwhelmed trying to choose.
Is there a list of which ones are most popular in each category?
If you have any personal recommendations I would love to hear them.

Result of Translation in Conyac

Number of Characters of Requests:
222letters
Translation Language
Japanese → English
Translation Fee
$19.98
Translation Time
about 11 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Regarding the two items above, they went into the "In Review" folder so I can't issue shipping instructions. It has been quite a while since it arrived at your warehouse. Why do these two items stated as "Additional Processing Required"? I want these delivered quickly, can you move them to "Ready to Send" folder? I'm really troubled that I couldn't ship them. I'll be waiting for your reply.
Japanese → English
- It was pointed out in the previous report but was not fixed - The LCD backlight doesn't work. - There are no replacement parts so it is held as an item that cannot be sold. - There is yarn stuck to the green part of the LCD circuit board. - There is yarn stuck in the back of the main body. - The LCD display is acting strangely. - The triple A battery for the remote control is defective....
Japanese → English
It is more relaxing silhouette than other items by considering wearing several outfits. As sleeve and around chest are designed for the purpose that a person can move easily, a person who acts actively can wear it. Line is very strong among natural fiber, and a person who uses it can use it for a long time. As we do not need ironing for it where it is easy to handle it, it is the best for...
Japanese → English
I am now thinking of giving you more orders than ever before. I am glad if you are interested. I am looking forward to hearing good news. It is very pleasant for doll collectors and fans to enhance the sales of your dolls! And I am sure that there will be good opportunities to lead to new customers.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English