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  4. I'm very sorry that the payment has b...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I'm very sorry that the payment has been delayed. I just finalized the pay...

Original Texts
長らく支払いが滞ってしまい大変申し訳ありません。

支払いに関しましては、先程終了いたしました。


年末の銀行の営業停止期間と重なってしまい、クレジットカード枠の上限拡大に時間がかかってしまいました。

もし当方のせいでご気分を害されておりましたら、大変申し訳ありませんでした。


入金の方ですが、現在、paypalにて未受領扱いとなっております。

お手数ですがpaypalアカウントにログインし受領手続きをして頂ければ幸いです。

敬具
cuavsfan
Translated by cuavsfan
I'm very sorry that the payment has been delayed.

I just finalized the payment.


The delay was caused by a combination of the bank being closed for the year end holiday and an issue with the credit card company regarding the limit.

If I have cause you difficulty, I am very sorry.


As for the deposit, on paypal it currently says that it hasn't been received.

I'm sorry to inconvenience you, but if you could log into paypal and complete the procedure I'd be very appreciative.

Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
208letters
Translation Language
Japanese → English
Translation Fee
$18.72
Translation Time
14 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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I am sorry for the late reply. I had sleepy eye, I am looking for a thick and handheld kit. I want you to make it when it is found. Thank you for your co-operation.
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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English