[Translation from Japanese to English ] Hello, I checked the product you sent me. It is a magnificent pitcher, bu...

Original text

こんにちは。

貴方の送ってくれた商品を確認しました。
とても素晴らしい商品なのですが、ピッチャーの注ぎ口に小さなチップがあります。

商品説明に記載してありましたか？

このチップが非常に残念で、商品の価値が下がってしまいます。

画像を送ることもできますが、どう致しますか？

私の希望は、一部返金を希望します。

返信が遅れたことが、申し訳ありません。
ebayの保証期間の45日以内の連絡をさせて頂きます。

宜しくお願い致します。

Translation / English

Hello,

I checked the product you sent me.
It is a magnificent pitcher, but the spout has a small chip.
Did you state this defect on the product description?
Because of this chip, its value inevitably goes down.
I can send you some photos if you like.
I would like a partial refund.
I am sorry for the delay in contacting you.
I am contacting you with the 45-day ebay warranty period.
Thank you in advance.

Translation / English

Hello.

I have checked the item which you sent.
It is a marvellous item, but there is a small chip in the spout of the pitcher.

Was this contained in the item description?

It is a real shame about the chip, and the value of the item has decreased.

I can send you a picture. Would you like me to?

I would like a partial refund.

I am extremely sorry for my late reply.
I am contacting you within the 45 day eBay guarantee period.

Thank you in advance.

Translation / English

Hello.

I have confirmed the product you sent.
It is an excellent product but there is a small chip at the pouring end of the pitcher.

Is it mentioned in the manual?

Unfortunately this chip is decreasing the product value.

I can send the product photo as well, should I ?

I am expecting a discounted value.

Sorry for the late reply.
Please contact me within 45 days of warranty period of ebay.

Thanks in advance.