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[Translation from Japanese to Native English ] An item that is completely different than what I ordered arrived. What is th...

Original Texts
注文と全く違う商品が届きました。
どういうことですか？馬鹿にしているのですか？

家族への誕生日プレゼントとして買ったのに、
これでは誕生日に間に合わない！

どうしてくれるんだ！
すぐに正しい商品を送れ！

貴方たちが送った商品が間違っているという事は、
添付の写真を見れば明白でしょう。
cuavsfan
Translated by cuavsfan
An item that is completely different than what I ordered arrived.
What is this all about? Did you think I wouldn't notice?

The purchase was a birthday present for a family member, and now I won't be able to get a present in time!

Please fix this right away!
Send me the correct item immediately!

It is clear that you sent me the wrong item from the picture I've attached.

Result of Translation in Conyac

Number of Characters of Requests:
135letters
Translation Language
Japanese → English
Translation Fee
$12.15
Translation Time
about 9 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Thank you as always. Thank you for your swift reply. Also, we checked the documents too. As for the product shipment, we will check it to the forwarder again. As for the payment, we are to pay swiftly, please wait for a while.
Japanese → English
I'm sorry it took a while to respond. Please change the order quantity to 700 if the credit card payment has not been made yet. If the payment has already been made, please send 740 in the first shipment. The rest can be sent in a few weeks. Thank you very much. Regards,
Japanese → English
I acknowledged TSLINE's notice. There was a message of suspension by the new reception about the shipment from TSLINE Japan to Toronto. This container is still not refunded? Please indicate if there is something that we can do. Please proceed with the arrangements based on the message we received.
Japanese → English
We have been confirming the case of the missing cargo with the shipping company, but there has been no inconsistency in what they say. The following is the past history of the case. Please check the below two points. - Whether there were entrances of the trucks at the delivery time of 12:11 on March 3 and if you can check them with the monitor cameras of the guards or the like. - Whether Mr...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English