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  4. Please tell me the reason the status ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Please tell me the reason the status for service numbers P704537, P704536, an...

Original Texts
サービス番号、P704537、P704536、P704535のステータスがpendingになっている理由を教えて下さい。
これは注文のミスではありません。
cuavsfan
Translated by cuavsfan
Please tell me the reason the status for service numbers P704537, P704536, and P704535 show as pending.
This is not an order mistake.

Result of Translation in Conyac

Number of Characters of Requests:
76letters
Translation Language
Japanese → English
Translation Fee
$6.84
Translation Time
4 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Some customers are considering to purchase. Would you provide some more pictures?
Japanese → English
Thank you very much for sending a kind e-mail. I am really worried about the new coronavirus situation in the US which is just being broadcast on TV. In Japan, the number of infected people is gradually increasing and it is almost in a pandemic status. But I really appreciate that ●● keeps providing the service without stopping it despite of the serious circumstances. Please take an extra care ...
Japanese → English
※ Please brighten the screen when it is dark and difficult to see and when you are reading barcodes. ※ The water-resistant case is waterproof for daily living, so please refrain from using it underwater.
Japanese → English
There was a mistake in my computer input and I was going to ship the product today. Item number D -44 was already sold out. Excuse me. We have item number D -249 in stock, so we will ship it tomorrow. For now, I will cancel D -44 and issue a refund. If you would like to purchase another item, please bid by tomorrow and we will deliver it free of charge. --- Please let me know ...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English