いつも拙い英文で連絡をしているのに、丁寧に対応してくれてありがとう！
先週に注文した商品と数日前に注文したAの発送は完了していますか？
日本語で保証書を作成したいと考えています。
Bシリーズをはじめとしたすべて商品で
お客様自身の過失以外での破損や不具合が会った場合の
無償修理保障の期間をあらためて教えて下さい。
また、日本語の取扱説明書も作成する予定です。
Bシリーズをはじめとしたすべての商品の
取扱説明書データをいただけませんか？
できればAiデータ、なければPDFデータでお願いします。
Rating
50
Translation / English
- Posted at 22 Sep 2012 at 02:03
Thank you for your sincere response even with my poor English skill.
Have you completed shipping arrangement for the item I ordered last week and the A that I ordered a couple of days ago?
I am considering creating a guarantee in Japanese.
Can you please tell me one more time about the free repair guarantee period for all products except B series when there is any damage or defect which is not caused by the customer's fault?
I also plan to create user manuals in Japanese.
Can you kindly send me soft copies of user manuals for all products except B series?
I prefer Ai data, but if not, PDF is fine with me.
Have you completed shipping arrangement for the item I ordered last week and the A that I ordered a couple of days ago?
I am considering creating a guarantee in Japanese.
Can you please tell me one more time about the free repair guarantee period for all products except B series when there is any damage or defect which is not caused by the customer's fault?
I also plan to create user manuals in Japanese.
Can you kindly send me soft copies of user manuals for all products except B series?
I prefer Ai data, but if not, PDF is fine with me.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 22 Sep 2012 at 03:55
Thank you so much for being patient with my awkward English, and I appreciate your polite manner. Have you already shipped the item that I ordered last week, and the A that I order a couple of days ago?
I am thinking about making a warranty in Japanese.
While the warranty covers defective products, it won't cover when we see customers negligence. I would like to know again the length of the warranty on all of the products, including B series.
Additionally, I am planning on making user instructions.
Would you be able to give me some information about user instructions on all of the products including B series.
It would be greatly appreciated if you can send me these information with either Ai or PDF files.
I am thinking about making a warranty in Japanese.
While the warranty covers defective products, it won't cover when we see customers negligence. I would like to know again the length of the warranty on all of the products, including B series.
Additionally, I am planning on making user instructions.
Would you be able to give me some information about user instructions on all of the products including B series.
It would be greatly appreciated if you can send me these information with either Ai or PDF files.
すみません、最後の行に誤りがあります。~these information with Ai files, if not PDF files should be fine also.として下さい。