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  4. Withdraw Old email address New ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] Withdraw Old email address New email address Search for brand names ...

Original Texts
退会する

登録中のメールアドレス

変更後のメールアドレス

ブランド名を検索

プロフィール画像を変更

メールアドレスが正しく入力されていません。

パスワードに利用できない文字が含まれています。
cuavsfan
Translated by cuavsfan
Withdraw

Old email address

New email address

Search for brand names

Change profile picture

There is an error in the email address.

The password contains characters that cannot be used.

Result of Translation in Conyac

Number of Characters of Requests:
89letters
Translation Language
Japanese → English
Translation Fee
$8.01
Translation Time
about 10 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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Japanese → English
Currently, all the international mails are suspended and I can not resend the item. Would you mind if I give you a full refund? Mails to the US has been suspended since April 23. However, there are very few flights to the US, so it may take up to a several months to half a year to deliver the item. Also, since the number of corona virus cases in NY is particularly bad, it might be im...
Japanese → English
Our using bank doesn’t allow using P.O.Box as an address. For the above issue, we took another action. When remitting you last time, we think that the link was sent to your email address at (aaa@bbb.com). Your company will be able to receive the money from that link. 1 Please let us know the address other than the P.O.Box. 2 If you are unable to perform it, please open the link on the email...
Japanese → English
We could send a money order from Japan to the US until a few years ago, but unfortunately, the handling is no longer now. Wondering if there is another best way to remit money.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English