Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] I apologize for the confusion on my part. Are you asking to discount your pur...

Original Texts
I apologize for the confusion on my part. Are you asking to discount your purchase and you will keep the item?

I am sorry to hear your item arrived damaged. All items are insured for the declared values and you would file the claim through COMCOM. I have attached the claim form if you do wish to file a claim for the damaged item.

If you do want to return it to the merchant you would have to pay to ship it to them since the prepaid label only covers the cost of domestic shipping.


To file a claim: we will need to file a damaged claim with DDD. Please complete and sign the attached document and email this information to us at css@mmcom.com along with the following supporting information:

[deleted user]
Translated by [deleted user]
混乱してしまったことをお詫びいたします。商品を割引価格でお引取りになりたいということでしょうか?

商品が破損して届いたとのこと、申し訳ありません。商品にはすべて保険がかけてありますのでCOMCOMを通じてクレームを申請していただければ提示した金額を取り戻すことが出来ます。破損商品に関してクレーム申請をご希望の場合は、添付のフォームをご記入の上、ご提出ください。

商品の返却をご希望の場合は、送料をご負担いただくことが必要となります。同封の料金前払い送付ラベルは国内配送のみの適応となります。

クレーム申請のためにはDDDに破損のクレームを申し立てる必要があります。添付のフォームをご記入の上、css@mmcom.com まで、その他の参考情報と一緒にメールにてご送付ください。

Result of Translation in Conyac

Number of Characters of Requests:
696letters
Translation Language
English → Japanese
Translation Fee
$15.66
Translation Time
29 minutes