前回購入したブランドAの商品ですが、
私のお客様からクレームが入りました。
2個パックの商品に1個パックが1つ混ざっていました。
2個パックと1個パックの差額の返金をお願いします。
また、前回にメールで連絡をした不具合の件、
再度、商品に充電をして動作を確認しました。
1個に電源が入らない不具合がありました。
(添付の写真を確認して下さい)
ですので、こちらも1個分の代金の返金、
もしくは代替品を送って欲しいです。
(メインのユニットだけで送って下さい。)
Translation / English
- Posted at 20 Apr 2012 at 18:29
I was claimed by customer about bland A bought before.
There was a one-pack in the two-pack goods.
Please refund the money between one-pack and two-pack.
And about the item before I contected you, the commodity can be used after charging.
I don't need two power sources (please confirm it from the picture I sent you) so I will refund of one power sources to you, if not I would like any alternate.(Please send my the main unit only)
There was a one-pack in the two-pack goods.
Please refund the money between one-pack and two-pack.
And about the item before I contected you, the commodity can be used after charging.
I don't need two power sources (please confirm it from the picture I sent you) so I will refund of one power sources to you, if not I would like any alternate.(Please send my the main unit only)
★★☆☆☆ 2.4/1
Rating
44
Translation / English
- Posted at 20 Apr 2012 at 18:03
I have a question about the brand A bag I bought from you. I received a complaint from my customer.
There was a set of one bag among sets of two bags.
I would like to have the difference between the prices of the two and the one sets back.
Also, I have a question about the problems I contacted you for by email last time.
I checked the working after charging the product again.
One product didn't get power. (Please refer to the attached picture.)
So, I would also like to have the money for this one back or you can send me a replacement.
(Please send me only the main unit.)
There was a set of one bag among sets of two bags.
I would like to have the difference between the prices of the two and the one sets back.
Also, I have a question about the problems I contacted you for by email last time.
I checked the working after charging the product again.
One product didn't get power. (Please refer to the attached picture.)
So, I would also like to have the money for this one back or you can send me a replacement.
(Please send me only the main unit.)