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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] I received the refund for the remaining amount for the item, "Patagonia Rain ...

Original Texts
「Patagonia Rain Shadow Jacket　SKU: #7591011　Color: Fennel　size: LG」の商品の不足分の返金は受け取りました。迅速でとても丁寧な対応に感謝いたします。
しかし私はもう一つ問題を発見しました。「Patagonia Nano Storm™ Jacket　SKU: #7641397　Color: Peat Brown　size: MD」の商品ですが、商品に新品のタグが付いていませんでした。 更には左ポケットにお菓子の包みが入っていました。胸ポケットにはガムの包み紙まで入っている！この商品は新品ではなく明らかに中古品です。証拠の写真が必要であれば送ります。あなたのお店では中古の商品を扱っているのですか？
今まで何度も購入をしましたが、今回のような不具合ははじめてでした。非常に残念です。対応をお願いします。
miffychan
Translated by miffychan
I have received the previously unrefunded amount for the「Patagonia Rain Shadow Jacket　SKU: #7591011　Color: Fennel　size: LG」. Thank you very much for your polite and prompt response.
However, I have found another problem. On the「Patagonia Nano Storm™ Jacket　SKU: #7641397　Color: Peat Brown size: MD」, the tag showing that it is a new item is missing.
Furthermore, there was an empty packet of sweets in the left pocket. There was even a gum wrapper in the chest pocket! This item is obviously not a new item but a second-hand one. If you need proof, I can send you the pictures. Does your shop deal in second-hand items?
I have purchased many items from you in the past, but this is the first time that such an incident has happened. It's a pity as I'd always been satisfied with your service. I look forward to your reply.

Result of Translation in Conyac

Number of Characters of Requests:
383letters
Translation Language
Japanese → English
Translation Fee
$34.47
Translation Time
about 3 hours
Freelancer
miffychan miffychan
Starter
英語と中国語が堪能であり、２０１０年に日本語能力試験N１に合格した。
２０１２年に日本語を上達させるために京都にある大学で一年間勉強した。
外国語とし...

Other Translations From Japanese To English Are Made Public

I won a record (Gordon Giltrap/Portrait Transatlantic TRA 202 U.K.) with item number 372660979894 on May 6. However, the seller has no intention of shipping the item and has never contacted me, although I emailed him many times. Could you please deal with this issue at eBay's side?
Japanese → English
I wish that the goods that have arrived will be shipped. The shipping destination is as follows. I will appreciate it greatly if you could inform me of the total amount to be paid as well as payment method. Looking forward to your reply.
Japanese → English
Japan post says it was unable to ship to your county with a tracking number. Due to the coronavirus pandemic, the restrictions for the methods of shipment were applied. For this reason, we have shipped items without the tracking bundt at this time. It may delay due go the impact on the customs for the pandemic as it is usually about a few weeks for the delivery. We appreciate your understat...
Japanese → English
As I do not know the condition of the item, I am wondering if I should pay $OO. I would appreciate it if you could sell it to me for $OO. Thank you for your consideration.
Japanese → English

miffychan's Public Translations

On 17 January, I purchased 10 laser hair removal devices. However, one of them was defective. The wire mesh on the side of the device has come off. Also, when I switched on the device, it makes a "buuu" sound and the laser fails to work. (The other devices makes a normal "beep" sound.) I would like to request for an exchange or a refund for this device.
Japanese → English
An order has not arrived
Hello,
I received a bag on 11 December, but it was the red bag that I had ordered later.
The brown one that I had ordered earlier has not arrived.
There had been an incident when an order did not arrive. I'm worried that it has happened again, so I'm emailing you.
I will be moving on 20 December, so I would like to receive the bag soon as there is a possibility that I won't be able to receive it after that date.
Could you send it to me by express delivery?
I'll be waiting for your reply. Thank you.
Japanese → English
Hello!
My name is Saito Umasaki and I ordered 3 USMC PACK SYSTEM from you for $1,110 on 2 December!
2 of the 3 pieces I ordered arrived today!
There is still 1 piece that hasn't arrived. Were they split into 2 packages?
I had thought that all 3 of them would be sent in the same package.
I was worried since only 2 of them were in the package, so I decided to email you.
I will wait for the 3rd one to arrive, and will mail you if it doesn't reach me.
Also, I would like to buy more products from you so please let me know your website!
Japanese → English
What shipping method will be used? If it can be tracked, please send me the tracking number.
I will be moving on 20 December. I'm worried that it won't arrive at my current address (same as my credit card billing address) before the 20th. I will be changing my credit card billing address to the new one after the 20th.
If it can't arrive before the 20th even if it's shipped out now, can I request that it be shipped to my new address? If it's necessary, I can send you copies of my driver's license and my credit card.
Japanese → English