件名：返品依頼
本日、商品を受け取りましたがこのバッグは不良品です。
爪痕のような傷があるのと、バッグを折った状態で小さな箱の中に梱包されていたため
折れ曲がった癖がつき直すことができません。
画像を添付いたしますのでご確認ください。
先程、返品リクエストいたしましたが
商品を返品いたしますので、全額返金をお願いいたします。
再注文した場合、傷や型崩れしていないものを送っていただけますか？
またその際、バッグを折り曲げずに発送していただけますか？
ご連絡お待ちしております。
Rating
55
Native
Translation / English
- Posted at 16 Apr 2024 at 19:35
Subject: Returned goods
Today we have received goods but this bag is defective.
It has scratches like fingernail marks. The bag was folded and stuffed in a small box.
We can't get rid of the kinks.
I have attached images so please check.
We have requested to return the item but we will
return the item so please give us a a full refund.
If we order the item again, can you send them without scratches and without losing its shape?
Can you send it without twisting the bag?
We will be waiting for your reply.
keikeny likes this translation
Today we have received goods but this bag is defective.
It has scratches like fingernail marks. The bag was folded and stuffed in a small box.
We can't get rid of the kinks.
I have attached images so please check.
We have requested to return the item but we will
return the item so please give us a a full refund.
If we order the item again, can you send them without scratches and without losing its shape?
Can you send it without twisting the bag?
We will be waiting for your reply.
Rating
53
Translation / English
- Posted at 16 Apr 2024 at 19:29
Subject: Return Request
I received the product today, but this bag is defective.
There are scratches like claw marks, and it was packed in a small box in a folded state, so the creases cannot be straightened out.
I have attached a picture for your review.
I have already requested a return, so I will be returning the product and ask for a full refund.
If I reorder, can you ensure that the item is sent without any damage or deformation?
Also, can you ship it without folding the bag?
I look forward to your response.
keikeny likes this translation
I received the product today, but this bag is defective.
There are scratches like claw marks, and it was packed in a small box in a folded state, so the creases cannot be straightened out.
I have attached a picture for your review.
I have already requested a return, so I will be returning the product and ask for a full refund.
If I reorder, can you ensure that the item is sent without any damage or deformation?
Also, can you ship it without folding the bag?
I look forward to your response.
迅速なご対応ありがとうございました。
こちらこそ、ありがとうございました。