[Translation from Japanese to English ] I received the item. The item was in a plastic bag, not a cardboard box. As a...

Original text

私は商品を受けとました。商品は段ボール箱ではなくビニール袋に入っていました。そのため商品のパッケージが大きく破損して届きました。至急交換品を送っていただけますでしょうか。

Translation / English

I received the item. The item was in a plastic bag, not a cardboard box. As a result, the package of the item was badly damaged. Could you send a replacement as soon as possible?

Translation / English

I received the product already. The product was packed in a plastic bag, not in a cardboard. So. the package of the product was damaged severely. Could you send the replacement for me soonest?

Translation / English

The items arrived. However, those were in a plastic bag instead of a cardboard box. Probably, for this reason, the package of items was greatly damaged. Please send me them urgently again.