[Translation from Japanese to English ] My family name has changed due to divorce. In the previous e-mail, it was wr...

Original text

離婚にて氏が変更となりました。
先のメールにて、英語にて証明書を提出するように、と書かれてありましたが、
日本国籍ですので、英語の身分証明書を取得することができないのですが、どのようにすれば、
アカウントセッティングを変更していただけるのでしょうか。

Translation / English

My family name has changed due to divorce.
In the previous e-mail, it was written that I should submit the certificate in English.
I'm a Japanese citizen, so I can't get an English ID card.
How can I change my account settings?

Translation / English

My surname has changed as divorced.
The last email says the certificate should be submitted in English but the identification paper in English will not be able to obtain as I am a Japanese citizen. How can I ask you to change the account setting?