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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have a question regarding 「create removal order」. I want to return an unse...

Original Texts
「create removal order」について質問です
販売不可の商品を「create removal order」で返送したいです。
NARFの商品についてはアメリカ、カナダ、メキシコで管理できますが、
返送先は自分が送りたい上記の国の住所に送ることができますか？
もしくはその商品が現在ある国にしか返送することができませんか？
michael_1987
Translated by michael_1987
I have a question regarding 「create removal order」.
I want to return an unsellable item with 「create removal order」.
NARF items can be managed in America, Canada, and Mexico, but can I send to an address that I want to in those countries?
Or can I only send to countries that currently have that item?

Result of Translation in Conyac

Number of Characters of Requests:
164letters
Translation Language
Japanese → English
Translation Fee
$14.76
Translation Time
10 minutes
Freelancer
michael_1987 michael_1987
Standard
I was born in Australia. At the age of 21, a strong interest in Japanese hist...

Other Translations From Japanese To English Are Made Public

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michael_1987's Public Translations

The product that the buyer ordered has already arrived. You can check with the tracking number.
If it is just that the buyer is unsatisfied with the product, that is not a mistake of mine. The buyer left me negative feedback based on that, but Amazon recognized that and removed that evaluation for me.
If the buyer submits a claim, does Amazon accept them unconditionally? I will receive a return, but are you aware of the strangeness of the buyers wording?
If the buyer would like to return, below is the appropriate address.
Japanese → English
When the documents have been published, it seems like the contents are going straight to the one in charge by email as well. I'm so sorry, it is necessary for do an collection request there. Could you call this number? Please stick this document to the item. I was told that delivery will take over 2 weeks, so I have used a different trading company this time.
Searching for past emails has really taken up too much time. If you have any questions for me, could you please write them when you email me. Even I don't like being asked the same question over and over again. If you understand, could you please respond.
Japanese → English
Thank you for your reply. We will proceed with the half price return, so please wait while the payment is being concluded.

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Although the product was mistakenly purchased by the customer, as it is a food product, we cannot accept returns.

Through contact with the customer, we have agreed upon a 50% payment return. However, on the management screen, I can only choose a full price return.

How can I do a half price return?

Thank you in advance for your reply.
Japanese → English
We are currently in the process of creating the manual. I will list what I feel are defects.
Please advise on how I can improve them.

Problem points:
*When the app is opened on an iPhone, forced closure happens often.
* When starting the upload on an iPhone, forced closure happens often.
* In the explanation, a Wi-Fi password is requested, but there is none.
* There is a lag of 15 minutes from uploading to the iPhone to seeing it on the device.
* When opening the app on an Android the Wi-Fi connection mark shows, but it does not synchronize with the playlist.
Japanese → English