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  4. I wasn't able to contact you during t...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I wasn't able to contact you during the event period. About my previous order...

Original Texts
イベント期間中のため連絡出来なかったのですが、
前回発注した製品Aについて、片面は印刷、片面はクロマキーの生地で依頼したのですが、
片面はクロマキーではなく、白い生地の状態で届きました。
修正してグラフィックのみ再送してもらえますでしょうか。

イベント期間中のため連絡できず失礼しました。
今回の展示会の模様を送りますね。
フレームは大きなインパクトがありましたが、
グラフィックのマテリアルがシワにならない、強度のあればよかったと思います。

製品Aの中にライトを入れることは可能でしょうか。
michael_1987
Translated by michael_1987
I wasn't able to contact you during the event period. About my previous order of product A, I asked for a one-sided printing of chroma-key texture, but what was delivered was a white texture instead.
I wonder if you could correct this and resend the graphic only.

Sorry I couldn't contact during during the event.
I will send the exhibition pattern.
The frame had a big impact, but I thought it would be good if the graphic material was stronger and didn't wrinkle.

Is it possible to have a light put in product A?

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
8 minutes
Freelancer
michael_1987 michael_1987
Standard
I was born in Australia. At the age of 21, a strong interest in Japanese hist...

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michael_1987's Public Translations

The product that the buyer ordered has already arrived. You can check with the tracking number.
If it is just that the buyer is unsatisfied with the product, that is not a mistake of mine. The buyer left me negative feedback based on that, but Amazon recognized that and removed that evaluation for me.
If the buyer submits a claim, does Amazon accept them unconditionally? I will receive a return, but are you aware of the strangeness of the buyers wording?
If the buyer would like to return, below is the appropriate address.
Japanese → English
When the documents have been published, it seems like the contents are going straight to the one in charge by email as well. I'm so sorry, it is necessary for do an collection request there. Could you call this number? Please stick this document to the item. I was told that delivery will take over 2 weeks, so I have used a different trading company this time.
Searching for past emails has really taken up too much time. If you have any questions for me, could you please write them when you email me. Even I don't like being asked the same question over and over again. If you understand, could you please respond.
Japanese → English
Thank you for your reply. We will proceed with the half price return, so please wait while the payment is being concluded.

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Although the product was mistakenly purchased by the customer, as it is a food product, we cannot accept returns.

Through contact with the customer, we have agreed upon a 50% payment return. However, on the management screen, I can only choose a full price return.

How can I do a half price return?

Thank you in advance for your reply.
Japanese → English
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Please advise on how I can improve them.

Problem points:
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* When starting the upload on an iPhone, forced closure happens often.
* In the explanation, a Wi-Fi password is requested, but there is none.
* There is a lag of 15 minutes from uploading to the iPhone to seeing it on the device.
* When opening the app on an Android the Wi-Fi connection mark shows, but it does not synchronize with the playlist.
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