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  4. I regret to hear that your package wa...

Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] I regret to hear that your package was missing an item upon arival. We seal ...

Original Texts
I regret to hear that your package was missing an item upon arival.
We seal all packages with a red and white security tape before shipping. Was this tape damaged or removed at the time you received your package? Could you please provide photographs of the box and security tape so I can begin a review of this shipment?Can you also specify exactly the tracking number of the package when shipped to MyUS to assist us research this matter further?
[deleted user]
Translated by [deleted user]
小包をお受け取りになった時点で内容物が不足していたとのこと、残念です。
弊社では小包すべてに紅白のセキュリティーテープを貼って出荷しています。小包をお受け取りになった際、このテープが破損または剥がされていたかどうか教えていただけますか？本出荷に関する検討を始めることが出来るよう、箱とセキュリティーテープの写真を撮って送っていただけますか？また更なる検討の参考とするため、MyUSに出荷された際のトラッキング番号を正確に教えてください。

Result of Translation in Conyac

Number of Characters of Requests:
446letters
Translation Language
English → Japanese
Translation Fee
$10.035
Translation Time
about 4 hours

Other Translations From English To Japanese Are Made Public

How one Israeli investor overcomes fears and continues to invest in games The organizers of Casual Connect Tel Aviv paid my way to Israel. Our coverage remains objective. TEL AVIV, Israel — Investors are still afraid of investing in games because they don’t know how to pick hits. But one Israeli investor said that he gets over that problem by looking at both the potential of games and finding...
English → Japanese
Good morning, I hope you are doing well. I was wondering if you currently use any trade shows to promote products? We received a message about an upcoming Giftex Fair. If you have not used trade shows previously, is it something you have thought of doing? Let me know your thoughts, as we have been able to use trade shows very effectively to grow our business. We are not entirely familiar with ...
English → Japanese
So I can pass this to our delivery investigations team to look into for you, could you please confirm that the delivery address we have is correct? The address you gave us for this order is: I hope to hear from you soon so I can sort this out for you. If you have any further questions, please let me know – I’ll be happy to help.
English → Japanese
The order is ready to ship. But we are informed via T-postline+ today, they refuse to carry the package with lower invoice. Would you like us to declare 100% value on invoice and send by T-postline+, or DHL with 10% invoice?
English → Japanese

[deleted user]'s Public Translations

Sorry to trouble you, but would you mind sharing your opinion?
Looking forward to hearing from you.

The last but not the least:
I sincerely apologize for causing you a big trouble although it was an accident during transport.
I am very sorry. Please accept my apologies.
Japanese → English
こちらで捨ててしまうか廃棄処分することができるかどうかをお尋ねですか？ご連絡ください。
English → Japanese
Thank you for your email.
My sincere apologies for non-delivery of the item.
I will resend it as soon as possible.
As a token of apologies, I would like to give you one of the below items.
Please pick one out of five.
1
2
3
4
5
Thank you for your email.
This DVD is for the region A.
You can use it in South/North America, Southeast Asia, Japan, Korean Peninsula, and Taiwan.
Japanese → English
Hello,
Hope this email finds you well.
I was wondering if you could send me the catalogs for the vehicles your company is dealing.
I would truly appreciate it if you could kindly send me 3 catalogs for each manufacturer and model.
Of course, I will pay for them including shipping charge.
Looking forward to hearing from you.
Best regards,
Japanese → English