Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] Thank you for contacting eBay about refunding your buyer. Also, you would lik...

Original Texts
Thank you for contacting eBay about refunding your buyer. Also, you would like to know why PayPal is not able to detect the Return Request opened by your buyers. I will be more than happy to assist you in getting this sorted out.
please know that the requests were opened in eBay and this must be the reason why they were not able to locate these in their end.
Also, I would like to remind you that we encourage you to please issue a refund only when the items have been returned back to you already and you’re also required to shoulder the return shipping fee as the items aren’t as described.
So once everything is settled and once you received the items back, you can then issue the refund via the links below
Translated by sujiko

Result of Translation in Conyac

Number of Characters of Requests:
Translation Language
English → Japanese
Translation Fee
Translation Time
15 minutes
sujiko sujiko
Starter (High)